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Audi Fresno

Fresno, CA

4.8
1,265 Reviews
Call Dealership (559) 860-4000
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7121 N Palm Ave

Fresno, CA

93650

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1,265 Reviews of Audi Fresno

October 16, 2021

Every person we have ever dealt with is very friendly and helpful. We love our Audi and love the service given to us every time we visit. More

by RICKJNSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez, Bryan Serpa, Jesse Calles
Report | Print
Oct 17, 2021 -

Audi Fresno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kind Regards, Your Audi Fresno Team 888-686-4289

October 15, 2021

Excellent customer service! They took time to troubleshoot a complicated problem! Appreciate the great work they did to get my Q7 back in top shape! More

by Sontaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez
Report | Print
Oct 17, 2021 -

Audi Fresno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

October 15, 2021

The service was great they got the job done that was needed in a timely matter. More

by JKIRKPATRICK98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ocegueda
Report | Print
Oct 17, 2021 -

Audi Fresno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Audi Fresno. Please don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 888-686-4289

October 13, 2021

Great work in clearing up my warranty claim I will certainly used Fred o Audi in the future More

by woogie23
Recommend Dealer
Yes
Employees Worked With
Shane Atkins
Report | Print
Oct 14, 2021 -

Audi Fresno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shane met your expectations. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 888-686-4289

October 13, 2021

I love my Porsche Cayenne, the service department is wonderful. Everyone is so happy to see you and treat you like a queen! More

by SGKRESHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez, Bryan Serpa, Ed Durate, Edwin Mora, Jesse Calles, Tyler Norman, Juan Marquez, Joseph Montes, Jesse Aguila, Nathan Ocegueda
Report | Print
Oct 14, 2021 -

Audi Fresno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 888-686-4289

October 09, 2021

Love how our advisor knows us by name and he always make us feel like VIP, when we arrive and get delivery of our vehicles after maintenance work complete, More

by ernel_asuncion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez, Bryan Serpa
Report | Print
Oct 10, 2021 -

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 888-686-4289

October 08, 2021

Service manager made a special effort to get my auto in with short notice. My service agent was quite through in discussing my options and making sure I had a clear understanding service process. More

by GARYR4445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
Report | Print
Oct 10, 2021 -

Audi Fresno responded

Thank you, Gary, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Your Audi Fresno Team 888-686-4289

October 08, 2021

Felt good at Audi service center my agent was cool and cooperative and very sympathetic More

by Bhullar5353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
Report | Print
Oct 10, 2021 -

Audi Fresno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 888-686-4289

October 07, 2021

The service was great! Had a great time talking with my advisor and simple and easy process More

by MANVEERPOONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
Report | Print
Oct 08, 2021 -

Audi Fresno responded

We appreciate your business and our team looks forward to serving you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

October 07, 2021

Probably the best thing about the Fresno Audi dealership is their service department. Their manager Shane, is so thoughtful, knowledgeable and customer service orientated. Hugo and Brian are also awesome. I More

by c.milgrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager Shane. , Bryan Serpa
Report | Print
Oct 08, 2021 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

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