Audi Glenwood Springs

It's All About Service There are two phases to the dealer/buyer experience: 1) selecting and purchasing your car; 2) having your vehicle serviced. The purchase may take a fe There are two phases to the dealer/buyer experience: 1) selecting and purchasing your car; 2) having your vehicle serviced. The purchase may take a few hours, though often much less time. In my case, Ed Costie and Jeff Hummel could not have been more professional on the sales side--a satisfying experience all around. For me, however, it's the service experience that's even more important. After all, you interact with the service department multiple times during your car ownership. The service team at Glenwood Audi is professional in every way, meaning easy to work with, well organized, nice, efficient, and fast. I hope to make as few visits to the service department as possible (and I assume that will be the case, knowing the quality built into every Audi, but when I do need service, I know it will be excellent. And Ed and Jeff will swing by the waiting room to say hi. Even the head of finance came by to say hello. More

23,000 miles service Since i had done my service at the same dealer for multiple Audi vehicles I asked if they could do the service on my Porsche Cayenne and they said no Since i had done my service at the same dealer for multiple Audi vehicles I asked if they could do the service on my Porsche Cayenne and they said no problem... I was really happy with the Porsche service ( as I had been with my Audi services during the years ) More

Great Communication and Customer Service They were great communicating to me on when my car would be done, gave me a great loaner, and fixed my issue perfectly. They were very professional They were great communicating to me on when my car would be done, gave me a great loaner, and fixed my issue perfectly. They were very professional and knowledgeable on what was wrong with my cruise control and would definitely take my car back to their service department! More

I do not like this type of review I understand what your trying to get at,I find the method intrusive and offensive. This is simple, this is a first class dealership,with an intellige I understand what your trying to get at,I find the method intrusive and offensive. This is simple, this is a first class dealership,with an intelligent,sincere,hardworking sales And service staff. Wow 34 words,I didn’t think I had it in me. More

Great Dealership Have a great experience at this Audi dealership. Great folks and a very nice waiting area. In fact had a conference call while I waited and they w Have a great experience at this Audi dealership. Great folks and a very nice waiting area. In fact had a conference call while I waited and they were very accommodating as I needed a quite place to conduct this meeting. More

First class treatment all the way Purchased an A4 second hand and a service came up. This being our first German car, needless to say I was a little nervous going to a dealer. Could Purchased an A4 second hand and a service came up. This being our first German car, needless to say I was a little nervous going to a dealer. Could not have been more the opposite of what I expected. The staff was very friendly and explained everything they planned to do. Car came back running just as well if not better, it was cleaned, and from watching the parking lot you can tell there is care taken when driving your vehicle. Would highly recommend, and will return for any work that may need done. More

Many years of friendly and proficient service. I have had many years of friendly and professional experiences at the Glenwood Audi dealership. Ed Costie has been outstanding in his prov I have had many years of friendly and professional experiences at the Glenwood Audi dealership. Ed Costie has been outstanding in his providing his services. More

Luxury experience From start to finish I was treated like a queen!!!A+ for all the staff especially Alex who assisted me from the start to finish!! From start to finish I was treated like a queen!!!A+ for all the staff especially Alex who assisted me from the start to finish!! More

Excellent Customer Service I have always had positive experiences with the service department at Audi Glenwood Springs. My vehicle is ready when promised, the explanations are I have always had positive experiences with the service department at Audi Glenwood Springs. My vehicle is ready when promised, the explanations are clear and straightforward, and the staff is genuinely courteous. More

A Great Crew. Everyone I dealt with at the dealership, Chris Truax, Zak Medsker, Ed Costie, and Jeff Hummel did everything they could to make me feel at home. You h Everyone I dealt with at the dealership, Chris Truax, Zak Medsker, Ed Costie, and Jeff Hummel did everything they could to make me feel at home. You have an exemplary team working for you. Treat them well, because they treat your customers even better. Charlie Sailor More