Audi Glenwood Springs

Excellent Service by All We were desperate for a car and found a low-milege Audi Allroad that was 3 years old. The sales staff sent pictures quickly and Alex Feller was fast a We were desperate for a car and found a low-milege Audi Allroad that was 3 years old. The sales staff sent pictures quickly and Alex Feller was fast and responsive to help us fix the small problems that we were not happy with. He worked quickly and I was able to pick up the car within three days. They certified the car and came under the price for the certification by 300 dollars. I was concerned about one of the wheels that was slightly damaged and he replaced it before I got there. The car drove like a luxury foreign vehicle, and was everything I was hoping for. Financing with Mike Suave was enjoyable and relaxed, all papers were in order and he even found a $500.00 rebate for us that we were not expecting! I asked them to keep the car out over night so when I arrive I could see how it started in the cold. This was not customary, but they were thrilled to accommodate my request. I was also concerned about the defrost system in Audi's but I am very pleased to say I have had no problems with this even during the first three days of epic snowfall. Alex sat with me and "held my hand" while I figured out my new car. He was available for many questions over the phone and even called me back on a Sunday (his day off) to talk with me about a floor mat that was not included at the time of sale. He had the mad mailed to me since I was over 4 hours away. Overall, I am thrilled about my experience and I look forward to working with them for the next three years until my warranty expires. More

Nice experience I bought a used car and the whole time I thought the customer experience was rather superb. They were all very friendly, willing to work with me and m I bought a used car and the whole time I thought the customer experience was rather superb. They were all very friendly, willing to work with me and meet my needs. My favorite team was playing and they were able to get it on while we were waiting. I really love the car I bought from them. More

Very painless! Our experience with Rob was outstanding. He is a pleasure to work with, and it was quick and painless! They have a nice selection of used cars too. Our experience with Rob was outstanding. He is a pleasure to work with, and it was quick and painless! They have a nice selection of used cars too. More

Walked away with the car of my dreams Great experience. Both employees helped me make the tough decision to make one of the biggest purchases of my life. Worked with me on price to fit my Great experience. Both employees helped me make the tough decision to make one of the biggest purchases of my life. Worked with me on price to fit my budget. More

Easy to work with This dealership was willing to work with me, as I worked with my own bank process took about a week, but as it was, I was located out-of-state. Rich, This dealership was willing to work with me, as I worked with my own bank process took about a week, but as it was, I was located out-of-state. Rich, Mike, and Michael made my purchase the simplest way possible, once I arrived to purchase my vehicle, it took me less than 20 minutes to walk out with the keys in my hand. Not once did I even test drive the vehicle as I was positive the vehicle was in great conditions, and indeed it was. More

Purchased a car via internet Very, very responsive, honest and professional. I bought a used A8L from 2000 miles away. The salesman, Rich Gouhin, and general manager, Mike Bonino Very, very responsive, honest and professional. I bought a used A8L from 2000 miles away. The salesman, Rich Gouhin, and general manager, Mike Bonino, were personable and fantastic. They provided many extra pictures and addressed all my concerns. Mike worked tirelessly to work out various wrinkles that arose in buying, shipping and registering a car in my state. His biggest concern was that I would be happy with my car and with the experience. I am delighted with both. More

Excellent experience purchasing my S4 Rich and Michael were very down to earth and easy to deal with. I would definitely not hesitate to buy another car from either Rich or Michael. Also Rich and Michael were very down to earth and easy to deal with. I would definitely not hesitate to buy another car from either Rich or Michael. Also, Michael in Finance was great as well and had the same down to earth, easy going attitude. He was able to get me a great rate beating my usual go-to bank. All in all it was an easy and fair car buying experience - the way it should be! More

Wonderful experience working with Richard and Michael It had been quite a while since I purchased a car and I was nervous, to say the least. Richard made the experience super easy, kind of fun, and no pr It had been quite a while since I purchased a car and I was nervous, to say the least. Richard made the experience super easy, kind of fun, and no pressure. Rich was sensitive to my needs and lack of experience in car buying. I really appreciate his knowledge and honesty. More

Right on Audi S4 Great personal service. The thought of it all. I have purchased 5 cars from them all the vehicles have have been excellent quality and receive Audi S4 Great personal service. The thought of it all. I have purchased 5 cars from them all the vehicles have have been excellent quality and received great service More

Friendly low pressure experience. As a former car salesman myself I wish more dealerships were like Audi Glenwood Springs. Informative, friendly, low pressure approach to buying cars. As a former car salesman myself I wish more dealerships were like Audi Glenwood Springs. Informative, friendly, low pressure approach to buying cars. Ask for Rich Gouhin, knowledgable and friendly salesman. The finance department is great as well and they don't hard sell the extended protection packages as most dealers do. Highly recommend for new/used purchases. More