
Audi Glenwood Springs
Glenwood Springs, CO
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Alex was awesome and true to his word. The Finance department wasn’t pushy and the transaction was very quick. The detailing guy needs some help though. department wasn’t pushy and the transaction was very quick. The detailing guy needs some help though. More
Every car dealership should be like this ! I drove 3 1/2 hours to get to Glenwood Audi / VW... twice, and it was well worth it ! I research, and I knew what I wanted, and I knew the fair pri I drove 3 1/2 hours to get to Glenwood Audi / VW... twice, and it was well worth it ! I research, and I knew what I wanted, and I knew the fair price. Rob was a pleasure and a help from the first conversation ! When we arrived they were already prepared, and they were gracious in every aspect. After the test drive, we discussed the price plus a needed repair; Rob did everything to meet us at a fair price and resolve the repair. Then he personally shepherded the work to assure it was done perfectly. In every moment we felt they were there with the sole focus of meeting our needs. I never felt pressured, and in fact loosened my "guard" and felt we were working toward the same goal. Wow ! Yes, worth the trip ! I worked with four other dealerships as well for this purchase, and Glenwood Audi/VW was in a class above the rest. Go there. It's what buying a car should be. More
GREAT SERVICE FROM GREAT PEOPLE I recently had some issues with my 2015 Audi Q7 while traveling to Colorado from Texas. I called and talked to Nolan Everton about my issues and he to I recently had some issues with my 2015 Audi Q7 while traveling to Colorado from Texas. I called and talked to Nolan Everton about my issues and he told me to bring my vehicle to the dealership right away. While servicing my vehicle,Nolan and Jon Friend could not have been nicer to me. I envy the people of Glenwood springs, because they have such a fine dealership with such great people to purchase their vehicles from and to also have them serviced. Thanks again Nolan and Jon and everyone at AUDI GLENWOOD SPRINGS for taking such good care of me and my Audi Q7!! More
Best possible Audi service experience. Every detail addressed. My expectations were high and the service exceeded. Matt and Nolan in service, and Ed Costie and Jeff Hummell in sales love their custom addressed. My expectations were high and the service exceeded. Matt and Nolan in service, and Ed Costie and Jeff Hummell in sales love their customers. You can feel it. More
Alex is a Class Act! Alex goes above and beyond! We bought our e-tron at Audi GWS and we also have an older Audi Q5. Alex always has a smile and his positive energy & exci Alex goes above and beyond! We bought our e-tron at Audi GWS and we also have an older Audi Q5. Alex always has a smile and his positive energy & excitement radiates to the customer. He is genuine when it comes to giving quality customer service with his great attention to detail. Thank you Alex for following up in a timely fashion and being a real Class Act! More
Great working with Nolan and Alex I have owned an Audi for a about 3-4 years now. I just recently had the best experience from the Service department. Nolan customer service has had me I have owned an Audi for a about 3-4 years now. I just recently had the best experience from the Service department. Nolan customer service has had me telling people in town about my experience for over a week now. Previous to him being at this dealership, it was straight up awful, and the reason I cannot give 5 stars at this time. I had to call over and over and over to get my car in. I was getting the run around. " I have to call you back." (and it didn't happen) It eventually got handled but it was 9 months of bull*&%$. And that is putting it lightly as to what happened with the dept. It kept us from being a repeat buyer. When we were called to trade in for the newer version that we had been waiting for we unfortunately had to turn it down. Alex has been great since being our sales rep!! He comes and greats and chats with us every time we are in the lot! If this keeps up, it is very possible we may purchase a new Audi in the future, and give the 5 stars. :) Thank you Nolan and Alex! More
Great service! Worth paying a little extra for the attention to detail and kindness I experienced with Audi Glenwood Springs and Nolan! Thank you for everything! attention to detail and kindness I experienced with Audi Glenwood Springs and Nolan! Thank you for everything! More
Took my car in for warranty work. I bought my car from Prestige Imports in Denver before moving to the mountains. Glenwood Springs in much closer to my home now so I contacted Nolan a I bought my car from Prestige Imports in Denver before moving to the mountains. Glenwood Springs in much closer to my home now so I contacted Nolan at Glenwood Springs Audi for warranty/recall work. Nolan was very personable and terrific to work with as he confirmed that he would be able to get the recall parts quickly for me to bring my car in before my warranty expired. I was able to book an appointment with him just a few days out. There was a warranty item that needed repair and he got the part and the car fixed within 24 hours. I would strongly recommend Nolan and Glenwood Springs Audi. More
Fast, efficient, and personal . What more needs to be said. The Audi Care program is an excellent example of Audi figuring out what owners want and need. The service agent, Mr. . What more needs to be said. The Audi Care program is an excellent example of Audi figuring out what owners want and need. The service agent, Mr. Nolan Evanson, was fast, efficient and personal. More
Chris was amazing through an difficult situation. He stayed on top of things and was great with communication throughout the process. Chris and his team have earned our service and repairs for life! Hi stayed on top of things and was great with communication throughout the process. Chris and his team have earned our service and repairs for life! Him and his team were extremely friendly and they’re attention to detail was the best I’ve ever had!! Thanks again guys! More