Audi Great Neck
Great Neck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Praise for Michael DeCosimo and Biener Audi Buying my Q5 from Michael DeCosimo at Biener Audi was a seemless, stress free car buying experience. Michael listened to what my needs were and delive Buying my Q5 from Michael DeCosimo at Biener Audi was a seemless, stress free car buying experience. Michael listened to what my needs were and delivered on everything he promised. When my car was delivered, Michael took a significant amount of time to show me the ins and outs of all of the numerous features and i know i can go back or call at any time and he'll be there to answer any questions. The sale didn't end when I drove away...he's followed up to make sure all is going well with my purchase. I traded in a Mercedes and have zero regrets. I would highly recommend Michael DeCosimo and Biener Audi to anyone thinking of purchasing an Audi. More
very unprofessional the conversation with Patrick was extremely unprofessional and taunting. treated me like one of his street buddies in queens. shocked he is employed the conversation with Patrick was extremely unprofessional and taunting. treated me like one of his street buddies in queens. shocked he is employed by any organization. More
Save yourself the time because you wont be saving any money. He tried to get me an Audi A3 Premium AWD at an MSRP 40K ... The MSRP is $36,900... Plus an Acquisition Fee of $895?!? Is this a Bently?I guess he tho He tried to get me an Audi A3 Premium AWD at an MSRP 40K ... The MSRP is $36,900... Plus an Acquisition Fee of $895?!? Is this a Bently?I guess he thought I was born yesterday... I had to correct him on the trim levels, horse power and drive train. Not once did he admit he was wrong and just kept cutting me off with misinformation that made me just give him a blank stare with a smile on my face thinking he must be foolish enough to think he can sell me a car. More
Ralphie is awesome in the service department Recently I was having trouble with the screen display of my GPS system in my new Audi. It was registering that I was driving in Conn when actually I w Recently I was having trouble with the screen display of my GPS system in my new Audi. It was registering that I was driving in Conn when actually I was in Roslyn,NY. I called the service dept and they told me to come right over. Fifteen minutes later I was there and didn't have to wait one minute when the head valet in the Service Dept hopped in my car and immediately saw that the problem was that I had inadvertently hit a button that zoomed my satellite radius to 100 miles. He readjusted it and was extremely pleasant, professional and eager to help me with any other questions I had about the systems in my car. He treated me like I was the most valued customer they had. He was totally knowledgeable and beyond patient with my half hour of questions about the minutaie of my car. He even got a pad an clearly wrote everything down for me! When we were finished he encouraged me to "come back any time and he would be happy to explain anything else". He is a loyal and happy employee and that sets the tone in the entire service dept. Kudos and thanks to Ralphie!! More
Par Excellence! Michael DeCosimo helped make buying my Audi A4 a pleasurable experience! He's a consummate professional who truly alleviated all my anxiety about buy Michael DeCosimo helped make buying my Audi A4 a pleasurable experience! He's a consummate professional who truly alleviated all my anxiety about buying a new car. From the test drive to the pick-up , he was patient, listened to and answered all my questions, explained the mechanical/technological operations, and got me an awesome deal! I would recommend Michael to my family and friends! LB More
EXCELLENCE I had the pleasure to work with Michael DeCosimo,his professionalism and attention to every detail was the best by far. I called Michael and in two da I had the pleasure to work with Michael DeCosimo,his professionalism and attention to every detail was the best by far. I called Michael and in two days was driving my new AUDI Q7 out of the dealership.. He gave me an in depth review of all the Q7 features.and how to use them.Michael is an outstanding sales associate he made every thing go so smoothly More
Always the most efficient service experience. Have been going to Biener for years. I always email or call Lou Del Balzo directly. He knows it's me, and he always accommodates our schedule with a Have been going to Biener for years. I always email or call Lou Del Balzo directly. He knows it's me, and he always accommodates our schedule with a smile and with noticeable professional efficiency. Whenever we return, it comforting to know Lou is still at the service desk. Thank you. More
The most professional. Michael De Cosimo knows his business and is a true professional. He made leasing my second Audi TT a smooth experience. I never thought I could afford Michael De Cosimo knows his business and is a true professional. He made leasing my second Audi TT a smooth experience. I never thought I could afford this car. Michael made it happen without sales pressure. He followed up a week later, calling me to let me know the build date. Great to deal with. More
LOW Oil Pressure Brought my Audi Quarttro 2006 in for an oil change, expected to pay the base rate for an oil change, bad housing was fixed. NoIssuesEverysinceWithLowO Brought my Audi Quarttro 2006 in for an oil change, expected to pay the base rate for an oil change, bad housing was fixed. NoIssuesEverysinceWithLowOilPressure. More
Engine issues Everytime I go to the service center at Biener I leave with a smile on my face! Louie is amazing and unmatched by anyone ive ever dealt with at any ot Everytime I go to the service center at Biener I leave with a smile on my face! Louie is amazing and unmatched by anyone ive ever dealt with at any other car dealership. He is professional and always looking for the customers best interest. More