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Audi Great Neck

Great Neck, NY

4.8
1,424 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,424 reviews

October 06, 2015

Praise for Michael DeCosimo and Biener Audi Buying my Q5 from Michael DeCosimo at Biener Audi was a seemless, stress free car buying experience. Michael listened to what my needs were and delive More

by LB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 03, 2015

very unprofessional the conversation with Patrick was extremely unprofessional and taunting. treated me like one of his street buddies in queens. shocked he is employed More

by jeffwgold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick
Dec 03, 2015 -

Audi Great Neck responded

Jeff, We are very sorry to hear about the impression Patrick left. That is not acceptable. We are a big team here and if there is any way to get another opportunity from you I will make sure to prove to you why we are the most successful Audi dealer in the Northeast. Sincerely, RIch Pizzo General Manager

September 24, 2015

Save yourself the time because you wont be saving any money. He tried to get me an Audi A3 Premium AWD at an MSRP 40K ... The MSRP is $36,900... Plus an Acquisition Fee of $895?!? Is this a Bently?I guess he tho More

by matthew89lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rosario Floro
Dec 03, 2015 -

Audi Great Neck responded

Matthew, We're sorry to hear you weren't happy with your experience. This should have been explained to you better in person. We do not charge any dealer admin/prep type fees here. The $895 was either the bank fee of the local credit union's offering a lease program on the car, or the factory destination charge on all new 2015 models ($925 for 2016's).

September 14, 2015

Ralphie is awesome in the service department Recently I was having trouble with the screen display of my GPS system in my new Audi. It was registering that I was driving in Conn when actually I w More

by passionista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralphie
September 04, 2015

Par Excellence! Michael DeCosimo helped make buying my Audi A4 a pleasurable experience! He's a consummate professional who truly alleviated all my anxiety about buy More

by LBal17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 21, 2015

EXCELLENCE I had the pleasure to work with Michael DeCosimo,his professionalism and attention to every detail was the best by far. I called Michael and in two da More

by JQNY56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 30, 2015

Always the most efficient service experience. Have been going to Biener for years. I always email or call Lou Del Balzo directly. He knows it's me, and he always accommodates our schedule with a More

by mrufrano
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louie Del Balzo
July 27, 2015

The most professional. Michael De Cosimo knows his business and is a true professional. He made leasing my second Audi TT a smooth experience. I never thought I could afford More

by Jerry L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 26, 2015

LOW Oil Pressure Brought my Audi Quarttro 2006 in for an oil change, expected to pay the base rate for an oil change, bad housing was fixed. NoIssuesEverysinceWithLowO More

by Dr. Nicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Station, Louie Del Balzo, John Pizzo
July 25, 2015

Engine issues Everytime I go to the service center at Biener I leave with a smile on my face! Louie is amazing and unmatched by anyone ive ever dealt with at any ot More

by Babyemma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louie Del Balzo
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