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Audi Great Neck
Great Neck, NY
1,462 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,462 reviews
October 20, 2012
I have never owned an Audi~first one Q7. I am coming from a BMW family.....Love my NEW AUDI! Drew is a professional from beginning to end! Would highly recommend Biener Audi, make sure you ask for Dre from a BMW family.....Love my NEW AUDI! Drew is a professional from beginning to end! Would highly recommend Biener Audi, make sure you ask for Drew! =) More
by KATE 1017
Employees Worked With
October 19, 2012
Although my husband had done his homework and basically knew what we were looking for, Drew Russo helped us navigate through several options, always being knowledgeable and courteous (and never pushy -- a knew what we were looking for, Drew Russo helped us navigate through several options, always being knowledgeable and courteous (and never pushy -- a big plus!). Our overall experience was wonderful and Drew was as excited as we were to see the A5 Convertible that we built. Having just picked it up a few hours ago, we are still learning all of its fascinating features. We would definitely recommend Drew and Biener Audi to our friends. More
by ksamet
Employees Worked With
October 15, 2012
I recently purchased a 2013 Q5 from Joe Mortell at Biener Audi and I couldn't be more pleased with the level of service I received. We shopped the car at different tri-state dealerships and not only did we Audi and I couldn't be more pleased with the level of service I received. We shopped the car at different tri-state dealerships and not only did we get the best deal, Joe hands down gave us the best service. His attention to detail was incredibly high and he was extremely professional. I would recommend him to anyone interested in purchasing an Audi. More
by elyssaESQ
Employees Worked With
October 13, 2012
My husband and I had a very positive experience with Drew Russo at Biener Audi of Great Neck. Service was attentive, all questions answered, we are already on our second Audi and would only deal with this d Russo at Biener Audi of Great Neck. Service was attentive, all questions answered, we are already on our second Audi and would only deal with this dealership More
by Mel66
Employees Worked With
October 09, 2012
drew russo was fantastic from start to finish. he delivered on everything that he promised me. i would recomend him to anyone who needs an audi. delivered on everything that he promised me. i would recomend him to anyone who needs an audi. More
by chigger1080
Employees Worked With
October 08, 2012
From the time that I walked into the showroom I was treated well. Offer a cold drink, introduced to Tony Renna (my sales person)and then offered a test drive once I settled on the type of vehicle was r treated well. Offer a cold drink, introduced to Tony Renna (my sales person)and then offered a test drive once I settled on the type of vehicle was right for me. The process was seemless. Good service, right vehicle selection and great service area. I would recommend speaking with Tony for all of your Audi needs. More
by rockness
Employees Worked With
Tony Renna
October 03, 2012
Really want to thank Marc Rubin for the wonderful customer service!! Made my car buying experience hassle free. He was honest, patient, and stayed late on several occasions to accommodate my busy wor customer service!! Made my car buying experience hassle free. He was honest, patient, and stayed late on several occasions to accommodate my busy work schedule. Quality service. Thank you to Marc and the team at Biener Audi I absolutely LOVE my Q5!! More
by Maytal10
Employees Worked With
October 02, 2012
I KNEW I WAS IN THE RIGHT PLACE TO BUY MY NEW CAR AS SOON AS I ENTERED THE DEALERSHIP..YOU ARE FIRST GREETED BY A YOUNG LADY AT THE RECEPTION DESK WITH A SMILE AND AN OFFER OF A CUP OF COFFEE....GREAT START. AS I ENTERED THE DEALERSHIP..YOU ARE FIRST GREETED BY A YOUNG LADY AT THE RECEPTION DESK WITH A SMILE AND AN OFFER OF A CUP OF COFFEE....GREAT START...THE SHOWROOM IS LAID OUT PERFECTLY AND KEPT SPOTLESS....DREW RUSSO IS A VERY GOOD SALEMAN...NOT AT ALL PUSHY...HE ANSWERED ANY QUESTIONS I HAD AND MADE IT VERY EASY FOR ME TO PURCHASE MY CAR AT BIENER AUDI.....WHEN I PICKED UP MY CAR DREW TOOK THE TIME TO WALK ME THROUGH ALL THE FUNCTIONS OF MY CAR AND WAS VERY HELPFUL WITH ANY THING I WAS NOT SURE OF...VERY PROFESSIONAL AND AN ASSET TO BIENER AUDI More
by ED SHUBERT
Employees Worked With
October 01, 2012
Drew Russo was great and very helpful! I was looking for a new car and do not like high pressure sales. Drew was knowledgeable and curtious. a new car and do not like high pressure sales. Drew was knowledgeable and curtious. More
by JanieWingfield
Employees Worked With
September 30, 2012
I know and have leased vehicles from Tony Renna for many years, I believe a total of four vehicles. Tony is professional, upfront, honest and always seem to have the best deal of all dealerships I check wh years, I believe a total of four vehicles. Tony is professional, upfront, honest and always seem to have the best deal of all dealerships I check when I need to replace my vehicle. I have always been pleased with the manner in which he conducts himself and the respect he has for me, not only as his customer but as a person. He is a true asset to your organization and the go to guy when looking to purchase/lease your next vehicle. More
by Moses Weindling
