Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Great Neck
Great Neck, NY
1,423 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,423 reviews
March 10, 2009
Had my car towed due to stalling problems. Audi roadside assistance was quick and effective. Dealer called me within 1 hour of my car being towed(dealership is around 35 minutes from my house). I explai assistance was quick and effective. Dealer called me within 1 hour of my car being towed(dealership is around 35 minutes from my house). I explained my problem, he said that they will look into it and call me back later in the afternoon. Called back about 5 hours later saying they found the problem, fixed it and car was ready. Car seems to be running fine so far, apparently it was a faulty fuel pump. More
by kablaam
Employees Worked With
Louis
Helpful July 19, 2008
I returned and leased my second AUDI A4 from Beiner because the service and general knowledge are excellent. I know cars technically, and I appreciate competent work. Besides, they are honest and fr because the service and general knowledge are excellent. I know cars technically, and I appreciate competent work. Besides, they are honest and friendly. I expect to do it again for he third time when this lease is up. And besides, the A4 Quattro is a remarkable machine - I love it. I would and have recommended Beiner to anyone. More
by Ericjacobson
Employees Worked With
service manager
July 19, 2008
Bought a 2005 Ford Escape hybrid advertised online for $17,977.00 from Keith. We agreed on the price via phone and I documented with a follow-up e-mail. Drove from Plattsburgh, NY to Long Island to pick u $17,977.00 from Keith. We agreed on the price via phone and I documented with a follow-up e-mail. Drove from Plattsburgh, NY to Long Island to pick up vehicle. Because I was paying with cash, paperwork was hurried and they seemed eager to get me out of the dealership. At first look, the car seemed fine, but once I drove away, noticed how filthy dirty the inside was and the tank was almost out of gas. When I got home that evening, I went over the paperwork and noticed they had overcharged me for the vehicle by $515.00! True, I felt that it was my responsibility to have thoroughly reviewed everything before signing, I was tired and wanted to get back on the road to make it home before dark and missed the mistake. When I called them about it, no one returned my calls or e-mail. They scammed me out of $515.00 and won't even return my calls....don't ever deal with these used car salesmen..they are dishonest crooks!! More
by Kaffinati
Employees Worked With
Keith and Joe
