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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
August 20, 2023
The staff was efficient, friendly and courteous. They made sure that it was a pleasant experience. and that all needs were addressed and questions answered. They made sure that it was a pleasant experience. and that all needs were addressed and questions answered. More
by mchapman
Employees Worked With
Christina Hellemeyer
August 20, 2023
Representative was personable. Service was excellent.Service was above and beyond. Car was returned washed. Service was excellent.Service was above and beyond. Car was returned washed. More
by kjlynn
August 20, 2023
Mat is the greatest at maintaining and diagnosing my 2018 Audi Etron Sportback prestige. The mechanics at Audi are knowledgeable. Audi Etron Sportback prestige. The mechanics at Audi are knowledgeable. More
by dantreviewer
Employees Worked With
August 19, 2023
I have leased several cars through Mike Firouzole. He is very professional as is the whole staff. I just bought my car coming off lease and it was seamless. He is very professional as is the whole staff. I just bought my car coming off lease and it was seamless. More
by Harry
Employees Worked With
Other Employees :
Mustafa, Mike Firouztale, Michael Abu
August 18, 2023
Pre-owned purchased. Audi beam rings not in car as promised. Went to dealership (as directed per service department)august 14 and 15 for support. I was promised Ali (dire Audi beam rings not in car as promised. Went to dealership (as directed per service department)august 14 and 15 for support. I was promised Ali (director) would call be back. No call and it is August 18. Most unprofessional establishment I have ever dealt with. So upsetting. More
by Spod
Employees Worked With
Ali
August 18, 2023
The Audi dealer is the only place I would bring my car. They are experienced and know what they are doing. Grace was very helpful in getting the job done on time. They are experienced and know what they are doing. Grace was very helpful in getting the job done on time. More
by lilyllau
Employees Worked With
Grace
August 16, 2023
Grace Lim, the service consultant, gave us the best service any customer could ask for. She was very courteous, professional, knowledgeable and efficient. She personally showed us how to adjust certain service any customer could ask for. She was very courteous, professional, knowledgeable and efficient. She personally showed us how to adjust certain functions of our car. Our problem was solved to our great satisfaction. More
by EC
Employees Worked With
Grace Lim
August 16, 2023
Matt was extremely helpful. He was able to get my car back at the time I requested. Very professional. He was able to get my car back at the time I requested. Very professional. More
by jbuong
Employees Worked With
August 14, 2023
Great service department! Jeremy is terrific! Once you have your car serviced here, you won't want to go anywhere else. Jeremy is terrific! Once you have your car serviced here, you won't want to go anywhere else. More
by jandrewmonahan
Employees Worked With
