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Audi Great Neck
Great Neck, NY
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,464 reviews
July 15, 2023
Great service, Dani squeezed me in for an oil change a day earlier than my appointment. Took a little longer than expected to complete service, but waiting area is very comfortable and stocked with bagel day earlier than my appointment. Took a little longer than expected to complete service, but waiting area is very comfortable and stocked with bagels, water and on demand specialty coffee. Staff are all courteous and helpful. Cheers More
by rafa
Employees Worked With
Dani and Mustafa, Matt Weston, Jeremy DeJesus
July 12, 2023
Adequately staffed to keep the customers moving. The team communicated any issues clearly and quickly for me to make informed decisions on what repairs were needed. The staff was very friendly and The team communicated any issues clearly and quickly for me to make informed decisions on what repairs were needed. The staff was very friendly and helpful. More
by Mmaidhof24
Employees Worked With
Christina Hellemeyer
July 12, 2023
Audi dealership staff in the service department are very helpful. Alway very courteous and pleasant to customers helpful. Alway very courteous and pleasant to customers More
by dularie
July 09, 2023
My service advisor, Matt Weston, was wonderful! He immediately helped me and carefully listened to the issues I described with my 2020 TT. I received a video detailing multipoint inspection and wor He immediately helped me and carefully listened to the issues I described with my 2020 TT. I received a video detailing multipoint inspection and work performed. Matt supervised all work and updates car required and kept me informed. Car was spotless and when I came for it. I am very appreciative of all the Audi employees. They were very helpful! I’m happy to have found Matt and dealership! More
by maldoc1west85
Employees Worked With
Employee (s) who worked on car, Matt Weston
July 08, 2023
If you are looking for an Audi, look no further. We came in on a Friday and the very next day drove home with a brand new car, and exactly what we wanted. It was the easiest, pleasant, most efficien We came in on a Friday and the very next day drove home with a brand new car, and exactly what we wanted. It was the easiest, pleasant, most efficient and “pain free” transaction we have experienced purchasing a car. From beginning to end, we felt at ease. Joseph Mortell was our sales associate, and I can’t say enough good things about him. His decades of experience makes him an invaluable asset to Audi Great Neck and to his customers/clients. More
by cheryl_podolsky
Employees Worked With
Joseph Mortell
July 07, 2023
As a longtime established client with Biener, yesterday was my first experience with Audi Great Neck. Thank you for continuing the same gold standard service. Arlene Bealin was my first experience with Audi Great Neck. Thank you for continuing the same gold standard service. Arlene Bealin More
by Arlene Bealin
Employees Worked With
And Mustafa Karimbaksh , Jeremy DeJesus
