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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
January 19, 2023
Matt has been my service advisor for almost ten years now. He's the best. Nice, honest, explains things easily. now. He's the best. Nice, honest, explains things easily. More
by Joe
January 17, 2023
Always great service. Very attentive and keep their promises. Also communicate with me. Would recommend to my friends. Very attentive and keep their promises. Also communicate with me. Would recommend to my friends. More
by Lejb
Employees Worked With
January 16, 2023
Jeremy and the Biener team takes care of customers like they are family. It is always a nice experience. they are family. It is always a nice experience. More
by Troman73
Employees Worked With
January 15, 2023
Everything about my visit was extraordinary. I did not have an appointment however I was given all the attention and care by the service staff. I did not have an appointment however I was given all the attention and care by the service staff. More
by jholcomb
January 12, 2023
Service department is all top notch. From check in to service and check out. Process with loaner car was easy as well. From check in to service and check out. Process with loaner car was easy as well. More
by Ekutner
Employees Worked With
January 07, 2023
My service advisor, Matt it’s amazing gets everything done every time. I’m at the dealership in a timely manner. Great service ! done every time. I’m at the dealership in a timely manner. Great service ! More
by heatherfreitag80
Employees Worked With
December 27, 2022
I was promised a car by Stephanie, who also made an appt for me, and was going to drive all the way to NY from CT. Thankfully I called the day before to find out MY CAR WAS SOLD LAST WEEK. I was completely for me, and was going to drive all the way to NY from CT. Thankfully I called the day before to find out MY CAR WAS SOLD LAST WEEK. I was completely blindsided by the lack of horrible customer service. Would definitely not recommend anyone work with her. More
by cb243
Employees Worked With
December 23, 2022
This is by far the best dealership and service department. They go above and beyond to make sure you are totally satisfied. Thank you department. They go above and beyond to make sure you are totally satisfied. Thank you More
by jujitsuphil
