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Audi Great Neck

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,464 reviews

February 04, 2023

Service techs at Biener handled, diagnosed and repaired problem quickly and professionally. Always go to Biener . More

by Santasia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grace Lim, Matt Weston
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Mar 23, 2023 -

Audi Great Neck responded

We're happy to hear that, thank you for leaving us a review!

January 28, 2023

The service department is great, I’ve leased many cars at this dealer, and never had a problem. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breene Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo, Mike Firouztale, Leo Menuzzo, Matt Weston, Jeremy DeJesus
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Mar 23, 2023 -

Audi Great Neck responded

That's great to hear, we're glad we could be there for you. Thanks for sharing with our team!

January 22, 2023

All the staff I have dealt with for 20 years plus-have been outstanding. I have nothing but praise for each and everyone of rhem. More

by Mberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
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Mar 23, 2023 -

Audi Great Neck responded

We're glad that our team could be here for you for the last 20 years! Thank you for sharing, we look forward to serving you for 20 more.

January 22, 2023

All of the Biener staff are truly exceptional. All are professional yet extremely personable and always go the extra distance to assure customer satisfaction! More

by DeniseBoukis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Pizzo, Leo Menuzzo, Matt Weston, Jeremy DeJesus
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Mar 23, 2023 -

Audi Great Neck responded

We're thrilled to hear our team could provide you with an exceptional experience! Thank yo for sharing.

January 20, 2023

Grace was spectacular - direct, on top of everything, top notch service and super professional as always. More

by richa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grace Lim
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January 19, 2023

Matt has been my service advisor for almost ten years now. He's the best. Nice, honest, explains things easily. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Matt Weston
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January 17, 2023

Always great service. Very attentive and keep their promises. Also communicate with me. Would recommend to my friends. More

by Lejb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Weston
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January 16, 2023

Jeremy and the Biener team takes care of customers like they are family. It is always a nice experience. More

by Troman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
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January 15, 2023

Everything about my visit was extraordinary. I did not have an appointment however I was given all the attention and care by the service staff. More

by jholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
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January 12, 2023

Service department is all top notch. From check in to service and check out. Process with loaner car was easy as well. More

by Ekutner
Recommend Dealer
Yes
Employees Worked With
Matt Weston
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