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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
December 21, 2022
I had my 2022 Audi Q5 serviced at Biener Audi. My Service Consultant Jeremy De Jesus was excellent. He explained all of the work performed, addressed all of my questions, and completed the work My Service Consultant Jeremy De Jesus was excellent. He explained all of the work performed, addressed all of my questions, and completed the work in the time expected. Thank you! More
by Fred
Employees Worked With
December 19, 2022
The experience was excellent. I checked in, got immediate attention from my service rep. who called me when the car was ready. I checked in, got immediate attention from my service rep. who called me when the car was ready. More
by Michael
Employees Worked With
December 19, 2022
Service was great from the time I made my appointment until the time I picked my car up. Great staff. until the time I picked my car up. Great staff. More
by grock22
December 18, 2022
I was kept up on what repairs and the cost and the timing. Excellent service. timing. Excellent service. More
by cprglw
Employees Worked With
December 02, 2022
Unexpected serious trouble with car immediately handled by Matt who kept me informed of diagnosis and repair. He also spoke extensively with family member who is automobile expert by Matt who kept me informed of diagnosis and repair. He also spoke extensively with family member who is automobile expert More
by Maxsu8colchamiro
Employees Worked With
November 25, 2022
My service advisor was very helpful and thorough. It was a great experience. In and out quickly! It was a great experience. In and out quickly! More
by SS
Employees Worked With
November 24, 2022
The best. Absolutely terrific. This dealership is trustworthy, reliable, fair, and reasonable. We live in New Jersey and drove all the way out to Biener Audi t Absolutely terrific. This dealership is trustworthy, reliable, fair, and reasonable. We live in New Jersey and drove all the way out to Biener Audi to make a purchase, as they have the best selection, prices, and customer service. It was our daughter's first car, and we wanted it to be a positive experience for everyone. It was. Buying a car can be a stressful experience, but Biener Audi gives you peace of mind that you will be well taken care of. The customer service doesn't end when you drive off the lot - they will continue to take care of you for the long run. Shout out to Leo and the crew for all their help! More
by ParkerMcAllen
Employees Worked With
Leo Menuzzo
November 24, 2022
Always great service. Special thank you to Matt Weston - he is truly exceptional. Been a Biener customer for 6 Audi’s. Special thank you to Matt Weston - he is truly exceptional. Been a Biener customer for 6 Audi’s. More
by rkagan
Employees Worked With
November 18, 2022
Service was great. Got me in and out quickly. I have been using Biener for 10 plus years and the do not disapoint. Got me in and out quickly. I have been using Biener for 10 plus years and the do not disapoint. More
by guecko
November 18, 2022
Everyone is so friendly & helpful! It is a pleasure to bring my car for service! It is a pleasure to bring my car for service! More
by KimM
