Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,459 reviews
September 08, 2022
I had great experience, Mostafa in service took great care of my Q5, very professional . care of my Q5, very professional . More
by service
September 04, 2022
Matt Weston took great care of my Audi A5. He walked me through the whole process of repairing my car. He walked me through the whole process of repairing my car. More
by ralphbraunschweig
Employees Worked With
August 30, 2022
The service representative was very helpful and knew what to do. He was nice to talk to. However the wait time was more than 3 hours. Definitely this should be looked and mproved!!! to do. He was nice to talk to. However the wait time was more than 3 hours. Definitely this should be looked and mproved!!! More
by eugene
Employees Worked With
August 29, 2022
I had a terrific experience. Matt, checked me in and was friendly, very thorough and kept to the estimated schedule. Also, I loved getting a video of the work that was done whic Matt, checked me in and was friendly, very thorough and kept to the estimated schedule. Also, I loved getting a video of the work that was done which was very helpful and made pick up very easy. The loaner car process was also very easy. More
by susanarnowitz
August 26, 2022
Very professional service from the moment i entered to the moment I left. Andrew kept me informed on progress of service. I was very happy with the service. the moment I left. Andrew kept me informed on progress of service. I was very happy with the service. More
by Ori_Kohav
Employees Worked With
Andrew Pennachio
August 23, 2022
They are the best dealership and service department. That’s why we have leased 10 cars from them over the years. That’s why we have leased 10 cars from them over the years. More
by CC
Employees Worked With
August 23, 2022
I literally cant express how incredible of an experience this was. I was coming from a dealership that I put a deposit down for the same car and they just drop the ball over and over again so I asked for a this was. I was coming from a dealership that I put a deposit down for the same car and they just drop the ball over and over again so I asked for a refund the day I spoke to Michael. Straight forward did what the other dealership couldnt do in 13 days(when I left deposit) in 24-48 hours. I was literally in my new car in 24 hours. I Came from philly and asked for speed so I don’t have to sit in traffic on way back. In less than an hour I was leaving the dealership. Haven't had this type of experience in a while. I am someone who purchases a lot of cars. These guys at Biener get it, GET THE SALE DONE and show exceptional customer service. Michael probably one of the best salesmen ive ever dealt with. More
by imranmalikjr
August 14, 2022
Awesome service. They got the best mechanics in town. Matt was very helpful. I would recommend everyone to go there and take advantage of their good service. I would g They got the best mechanics in town. Matt was very helpful. I would recommend everyone to go there and take advantage of their good service. I would give them 10 stars if I could. Thanks Matt. More
by Rkbabo
August 14, 2022
Competent,courteous and efficient staff. Loaner was ready, no wait. Mustafa was professional, friendly and clearly explained what was done to my car. Loaner was ready, no wait. Mustafa was professional, friendly and clearly explained what was done to my car. More
by Jaynee17
Employees Worked With
Mustafa
