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Audi Great Neck
Great Neck, NY
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,464 reviews
July 06, 2022
Always feel comfortable that we are receiving reliable, timely & professional service when our car is in the trusty hands of Jeremy - He is the best of best! timely & professional service when our car is in the trusty hands of Jeremy - He is the best of best! More
by dmroot123
Employees Worked With
Jeremy DeJesus
July 02, 2022
Both service managers worked hard to make things right and Mustafa provided customer service above and beyond my expectations. Great job guys much appreciated. And please see my updated yelp review. and Mustafa provided customer service above and beyond my expectations. Great job guys much appreciated. And please see my updated yelp review. More
by chris David
Employees Worked With
Mustafa Karimbaksh
June 25, 2022
Courteous and prompt with the customer interest and satisfaction being their key goal. Maybe the survey would not require a 15 word minimum- but be open to any number of words satisfaction being their key goal. Maybe the survey would not require a 15 word minimum- but be open to any number of words More
by trevorjoad
Employees Worked With
Grace Lim
June 18, 2022
I loved the communication by text, updating me on the progress of my service. I also appreciated the lift to the diner while my car was being serviced progress of my service. I also appreciated the lift to the diner while my car was being serviced More
by LindaK
Employees Worked With
June 12, 2022
Very pleased with our inspection service. Love that our car gets cleaned inside and out when completed. That's definitely an added plus. Thank you for the continued excellence. Love that our car gets cleaned inside and out when completed. That's definitely an added plus. Thank you for the continued excellence. More
by ap1575
Employees Worked With
Christina Hellemeyer
June 05, 2022
My car was serviced cleaned and returned to me quickly and exceeded my expectations. Thank you to all involved. and exceeded my expectations. Thank you to all involved. More
by Karin
Employees Worked With
Other Employees :
Christina in service was very pleasant to deal with..
May 31, 2022
Walked in already knowing which car I wanted to pay cash for and they had one to test drive. Memorial Day Weekend. Dealership was dead. Salesman meets us. We wanted the Q7 Prestige line. Didn't like the for and they had one to test drive. Memorial Day Weekend. Dealership was dead. Salesman meets us. We wanted the Q7 Prestige line. Didn't like the color they had but was willing to wait. While we waited for the Q7 to be brought around the salesman said This will be $2000 above MSRP and I said well we won't pay that, he said, "well then you won't be buying at Biener and there's no reason to test drive the car". Really? Audi should be concerned. We are a BMW family but loved what we saw at a different Audi. Were ready to buy that day for the right color. And this is how your salesman acts? Stay away from Biener. More
by speedyrn
Employees Worked With
