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Audi Great Neck
Great Neck, NY
1,469 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,469 reviews
May 16, 2018
Fantastic Charlie went above and beyond for what I needed. He didn’t have to go to such lengths but he still did. I’m very thankful Charlie went above and beyond for what I needed. He didn’t have to go to such lengths but he still did. I’m very thankful More
by Ryan bertschi
Employees Worked With
Charles Graf
May 15, 2018
bringing car infor service I AM HAPPY WITH REPRESENTATIVE AT CHECK IN AND WORK DONE CORRECTLY FIRST TIME. I HAVE BEEN WITH BIENER FOR 10 YEARS AND HAVE ALWAYS BEEN HAPPY. IF I P I AM HAPPY WITH REPRESENTATIVE AT CHECK IN AND WORK DONE CORRECTLY FIRST TIME. I HAVE BEEN WITH BIENER FOR 10 YEARS AND HAVE ALWAYS BEEN HAPPY. IF I PURCHASE ANOTHER AUDI IT WILL BE FROM THIS DEALERSHIP. More
by mibarondds
Employees Worked With
Jessica Baldwin
May 10, 2018
Fantastic From the person who opened the garage door to the person who brought the car out after the service, and everyone in between were friendly, professiona From the person who opened the garage door to the person who brought the car out after the service, and everyone in between were friendly, professional and courteous. This is what service is all about. Best in the business. More
by i5683uvm
Employees Worked With
Jessica Baldwin
May 10, 2018
EXCELLENT !! Excellent, comprehensive, timely and professional service. I definitely would recommend Biener Audi to all my friends and relatives. Thank you for m Excellent, comprehensive, timely and professional service. I definitely would recommend Biener Audi to all my friends and relatives. Thank you for making it a truly positive experience More
by smiledoc33
Employees Worked With
Jonathan
May 08, 2018
Working w Matt in the service center Ian always a pleasure Matt has excellent judgement and is always responsive and caring. Likewise Jeremy excels st his job and has the customer’s interest at heart. Joe Mor Matt has excellent judgement and is always responsive and caring. Likewise Jeremy excels st his job and has the customer’s interest at heart. Joe Morrell has leased 6 Audi’s to our family over the years and has been invaluable More
by Stu schecter
Employees Worked With
Joe Mortell, Matt Weston, Jeremy DeJesus
May 04, 2018
AMAZING!!!!!!! Mike Firouztale is by far THE BEST sales specialist my boyfriend and I have worked with! Very professional, courteous, personable and treated us with Mike Firouztale is by far THE BEST sales specialist my boyfriend and I have worked with! Very professional, courteous, personable and treated us with respect! More
by KristenChris1319
Employees Worked With
Mike Firouztale
May 03, 2018
Exceptional Quick And answered all questions promptly. Arranged test drive with no appointment. Provided a very fair price while we there and even offered to h Quick And answered all questions promptly. Arranged test drive with no appointment. Provided a very fair price while we there and even offered to have us in the car that same day. More
by Budd
Employees Worked With
Mike Firouztale, Brian Paige
May 02, 2018
Friendly, efficient Every person I met was courteous, friendly and very helpful. I would highly recommended Biner Audi. First class service. Very happy with my service. T Every person I met was courteous, friendly and very helpful. I would highly recommended Biner Audi. First class service. Very happy with my service. Thanks More
by Kimbello
Employees Worked With
Jessica Baldwin
May 01, 2018
Excellent I am always happy with Biener. They go out of their way to make me happy. I've never had a problem. And I will continue to deal with them. I am always happy with Biener. They go out of their way to make me happy. I've never had a problem. And I will continue to deal with them. More
by Bonoid
Employees Worked With
May 01, 2018
Great experience alway Excellent friendly service, taking care of customer's needs . Audi employees make the customer feel like family. Would always recommend Biener to fri Excellent friendly service, taking care of customer's needs . Audi employees make the customer feel like family. Would always recommend Biener to friends and family. More
by Lorigy
Employees Worked With
Jeremy DeJesus
