Things could not have been better. Thanks Marc and Kevin for expelling all the amazing technology, and putting me into the most exciting car I have ever owned.
"Honest, reliable, fair & trustworthy"
- Larry G.
We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. Working with Marc is a pleasant, professional hassle free experience from start to finish. He kept us updated on when our vehicle would arrive and ensured that it was delivered ASAP. He explained the details of our deal, and was very responsive to calls and emails through the process. Marc was also proactive emailing documents without our even requesting them. We recommend Marc highly to our friends, relatives and colleagues.
Marc introduced us to Kevin the Biener technologist on the day of delivery. Kevin set up our Homelink, connected our iPhones, set up our Apple Car Play and walked us through the new MMI interface. He was very knowledgeable, helpful and answered all of our questions.
The entire team at Biener are a delight to work with which is the reason we keep returning to acquire our wonderful Audi's,
The friendliest, honest and most professional dealership you will ever visit for either sales , service or parts. I have purchased multiple vehicles from Biener Audi.
- Audi devotee
As always over more than a decade, an effortless process thanks to a devotion to exceptional service that makes getting a new car a truly unique and pleasurable experience.
"My experience was excellent."
- John V
After dealing with multiple car brands and dealers over the years, Biener Audi truly distinguished itself as the best I have done business with to date. My salesperson , Marc Rubin, made the experience simple, easy to understand, and extremely smooth from start to finish. He is a true professional who valued my time. It sounds hokey, but it felt like a partnership rather than a sale. There was no pressure whatsoever as we discussed all of the options available to me as a current Audi owner. He made my decision making process easy. My work with Marc was followed up by Finance Manager, Brian Paige, who was equally as professional, accommodating, and helpful, when explaining some additional options and finalizing the details
. I do not normally give out glowing ratings like this but my experience truly deserves recognition.
It was such a pleasure dealing with Marc Rubin! He quickly provided us with all the available options so we were easily able to make the best decision without spending a tremendous amount of time in the dealership. This is our second Audi from Biener and we'll certainly be back again!
Other Employees Tagged:
, Arvvinder (tech who explained car's features)
"Easy,pleasant and worthwhile "
Used my regular salesman Mark Rubin whom I trust explicitly. Got bought out of my lease three months early, got into a 2018 in the color I wanted with all the bells and whistles and saved 23 dollars. A month. Enough said.
"Professionalism and caring"
Marc was extremely professional and displayed a caring attitude. He delivered what promised and more. Kevin was excellent in giving us a "tour" of the new car. Very knowledgeable
I was recently in at Biener to have a recall on my Q5 looked at along with getting an oil change/service. Jonathan Pizzo got me in and out in record time and I was able to get back to my day. Thank you!
"Lease Buy Out"
- Fan of Biener Audi
My end of lease and lease buy out experience of my Audi A4 was excellent. From start to finish the process was made easy and completely stress free. The level of attention, caring and customer service at Biener is truly exceptional. I appreciate the team’s help and will continue to be a loyal Biener customer!