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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews
Call Service Center (516) 829-2834

760 Reviews of Audi Great Neck - Service Center

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September 25, 2023

Came to do first oil change and renew inspection. I was greeted by Grace, who was very friendly and welcoming. service was excellent! More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
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September 25, 2023

The entire maintenance team, especially Matt and Grace, are fantastic to work with. They work hard to listen to the client’s concerns and fully address all issues. More

by bjhoppefree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim, Leo Menuzzo, Matt Weston
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Sep 26, 2023 -

Audi Great Neck responded

Thank you for your kind words and positive feedback. We're glad to hear that Matt and Grace provided exceptional service. We value your satisfaction and look forward to continuing to meet your needs.

September 24, 2023

The dealership is one friendly car dealer ships I have ever been too. The place is clean the work area is clean so are the bathrooms.The technicians are well educated in the field of mechanics. My service More

by Bobbydee
Recommend Dealer
Yes
Employees Worked With
Grace Lynn five stars
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Sep 26, 2023 -

Audi Great Neck responded

Thank you so much for taking the time to share your positive experience at our dealership! We're thrilled to hear that you found our team friendly and knowledgeable. We strive to provide a clean and welcoming environment for our customers. We appreciate your kind words and look forward to serving you again in the future.

September 23, 2023

I was greeted by a friendly service adviser Christina Hellemeyer and we went over everything i needed completed on the car and explained that it would probably take approximately 90 min I was very happy More

by antbre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christina Hellemeyer
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Sep 26, 2023 -

Audi Great Neck responded

Thank you for sharing your positive experience with us! We're glad to hear that Christina provided friendly service and efficiently completed your car in less time than expected. We appreciate your feedback and look forward to serving you again in the future.

September 22, 2023

Very friendly service. Expensive though for a tire replacement. Car wash was closed before I got my car so I didn’t get the wash. More

by Dtf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karambasch
Report | Print
Sep 26, 2023 -

Audi Great Neck responded

Thank you for your feedback. We appreciate your kind words about our friendly service. We understand your concern about the tire replacement cost and apologize for the inconvenience with the car wash. We'll make sure to address this internally. Let us know if there's anything else we can assist you with.

September 22, 2023

Service is always excellent - especially Matt! He always take the extra step and makes my car experience so much better! More

by smedzhibovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
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Sep 26, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that Matt has consistently provided you with excellent service. We appreciate your support and look forward to continuing to enhance your car experience.

September 20, 2023

From the point at which I dropped my car off to pickup, the quality of service was excellent! Courtesy, efficiency, professionalism, immaculate and comfortable loaner car! More

by BarMar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
Sep 21, 2023 -

Audi Great Neck responded

Hi BarMar, thank you for your kind words and 5-star review! We're thrilled to hear that you had a positive experience with our service. Providing exceptional service and comfort is our top priority. We appreciate your feedback and hope to serve you again in the future.

September 20, 2023

Matt Weston was right on point. Device was on time and punctual. loaner car was good. More

by garyw728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Sep 21, 2023 -

Audi Great Neck responded

Hi Gary, thanks for your positive review! If you have any other questions or feedback, feel free to reach out.

September 19, 2023

Received professional timely pleasant service while sitting in a clean nearly decorated waiting area where water coffee were available More

by ambrose02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Sep 20, 2023 -

Audi Great Neck responded

Thank you for your kind words! We strive to provide a professional and pleasant environment for our customers.

September 16, 2023

Great service clean premise friendly helpful folks. Grace is always so helpful she’s the best!!!! More

by davidgeddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Sep 18, 2023 -

Audi Great Neck responded

We're thrilled to hear that you had a great experience with our service and found our team to be friendly and helpful, especially Grace. We appreciate your support and look forward to serving you again soon.

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