We always have a good experience at Biener Audi. The ownership under Andrew Weinstock has always been helpful and informative and it is a pleasure to work with the entire staff.
" Great customer service"
It’s a really nice when you go into the dealer and the workers are knowledgeable of the cars . You feel you can trust them with your car .
"A very pleasant, fun experience "
The entire experience was very pleasant. Everyone at the dealership was happy and willing to help me with my car buying experience. I’d highly recommend this dealership to all my friends and family
"Great customer service "
From the minute you arrive you are greeted promptly and with a smile. I did not arrange for a loaner car with the hopes that it was a quick fix but unfortunately it turned out after the quick assessment was performed in less than an hour my advisor Matt notified me the work would take approximately 3 hours. He offered to arrange and cover the cost of a rental which allowed me to get on with my day and not waste time sitting and waiting. Matt contacted me once the work was completed and I returned later in the day to return the rental which basically consists of pulling up and handing the keys to the service staff. The process overall is smooth and accommodating and totally geared towards serving the customer. I’d love to have the service center be closer to my home but outside of that, I couldn’t ask for a easier and stress free process that Beiner consistently provides.
It has truly been a pleasure to be serviced by so many great professionals at Biener Audi. Their customer service is impeccable and I would recommend their business to anyone. Instead of feeling like a business deal the whole team at Biener Audi Makes it feel more like a family experience and I am overwhelmingly grateful to have been apart of it. Biener will continue to get my business as well as others who are associated with me. Keep up the Good work!
Our sales experience was as painless as could possibly be imagined. Every effort was made to insure that we were completely satisfied with our lease agreement by our sales associate and the sales manager. Kevin provided us with an excellent orientation to our new car and encouraged us to come back with more questions as often as we needed to — which we will definitely do.
I had the most amazing experience at biener of great neck. George, who helped me purchase my new Q3. The whole experience from start to finish was so easy and I was treated with such respect and high class sales experience. Thank You so much George and I want to thank AUDI of Great Neck! I will forever be a customer of you guys and will always refer you! Thanks again!
"New car purchase "
I went to Biener Audi to get an oil change on my beloved A6 Wagon. I was walking around the showroom & was greeted by George Faccio. He started asking me questions about the car I was currently driving & what brought me in to the dealership. I went into the showroom only to browse........ Anyway to make a long story short I bought a New car. I was blown away by his professionalism, product knowledge & ease of transaction. It was truly a great experience. We came to terms in about an hour, I felt good about my trade value & believe I received a fair deal on my BRAND NEW A6 3.0. I picked up my car the next day & absolutely am in love with my new car. Great experience & thanks to Drew Russo, & Dennis Yu in finance for a painless transaction
"Catering to what was important to customer "
George was great! As someone who was purchasing and not leasing, He quickly recognized what was important to my specific needs and did everything he could to cater to them, going above and beyond. I had lots of detailed questions. He went out of his way to get me answers for all my crazy questions, and even helped introduce me to other people in Audi to help the overall Audi experience. Brian Page was also very welcoming, accommodating and honest, making the finance/upgrade transition a pleasant experience. Louie in the service department also helped make the exiting experince a positive one. All good people!
Other Employees Tagged:
Louie Del Balzo,
, Louie helped greatly with a seamless transition on service upgrade purchases as well as the guarantee that he was available to help me in future with my car. David Kim helped me upon exiting with technical advice with the advanced interior features.
"A positive experience"
George made the experience of purchasing our new Q5 a positive one, He answered all our
questions and was sincere in working with us. The negative experience was the manager who dismissed the information we provided from True Car and almost lost the sale, It was George's
attitude that salvaged the sale.