Audi Great Neck - Service Center

Louis is really terrific. I worked with Louis for the first time in my 16 year history with Biener. He made it quick, easy, and painless. Once quite a while ago a service tec I worked with Louis for the first time in my 16 year history with Biener. He made it quick, easy, and painless. Once quite a while ago a service technician there tried to take total advantage of me and my apparent car knowledge (I guess as a girl you can't know anything) and it really upset me. It took a long while to go back, and I am glad to say he is no longer there. Louis is the exact opposite. He is friendly, helpful, courteous and honest. I called later to ask an unrelated question, and he stayed on the phone with me until we figured it all out. Louis is a great asset to the team there. I really like Susan too. Thanks to those two, I will not hesitate to go back, and I hope he is the one who works with me. More

Louis Del Balzo is Awesome!!!! Louis has transformed my belief that getting your car serviced is a hassle to it being a pleasurable experience. I would like all by business transact Louis has transformed my belief that getting your car serviced is a hassle to it being a pleasurable experience. I would like all by business transactions be as simple as it is when I deal with Louis. Excellent More

Outstanding service. I've dealt with many dealer service centers and have usually been satisfied but never as much as when Louis of Beiner Audi helps me. He puts my conven I've dealt with many dealer service centers and have usually been satisfied but never as much as when Louis of Beiner Audi helps me. He puts my convenience first and is always honest and realistic about what needs to be done, how long it will take, what it will cost, etc. He's always concerned about getting me back on the road either with a loaner, (dealer) rental or a ride home when I have another of my own cars available. I'm treated like a friend, not a customer. I've also worked with Susan and Jackie when Louis is occupied and they are wonderful also. More

A true asset to Biener Audi As always, Louie proves that vehicle service is the frontline of customer service and the reason why I will continue to be a client of Biener Audi. Fi As always, Louie proves that vehicle service is the frontline of customer service and the reason why I will continue to be a client of Biener Audi. First class! More

As usual...Louis Is great! Louis is a total professional! Came in today for an inspection. Louis got it done within 25 minutes, including a car wash! Thanks Louis for the exce Louis is a total professional! Came in today for an inspection. Louis got it done within 25 minutes, including a car wash! Thanks Louis for the excellent service!! More

Louis Saves the Day.....AGAIN! Louis is a miracle worker. He has turned two potentially catastrophic problems into minor inconveniences, going completely above and beyond - even whi Louis is a miracle worker. He has turned two potentially catastrophic problems into minor inconveniences, going completely above and beyond - even while on vacation! - to keep me on the road when it mattered most. He is a quick thinker, a great problem solver and a consummate professional. He just 'gets it done,' quickly, smoothly and with no hassles, every time. More

Thanks! Great experience, would recommend! Louie provided great service and was friendly and helpful. He responded to all my questions and concerns and gave m Great experience, would recommend! Louie provided great service and was friendly and helpful. He responded to all my questions and concerns and gave me great advice. More

biener audi Lou Is Great And A Pleasure To Work With. He Was Very Informative And Timely. He Was Responsive To My Requests And I Highly Recommend him. Lou Is Great And A Pleasure To Work With. He Was Very Informative And Timely. He Was Responsive To My Requests And I Highly Recommend him. More

Great Customer service !!!! Louis Del Balzo continues to make my service experience at Beiner Audi hassel free. Nothing is ever a problem, he goes out of his way to ensure that Louis Del Balzo continues to make my service experience at Beiner Audi hassel free. Nothing is ever a problem, he goes out of his way to ensure that I am totally satisfied with my service. He always greets me with a smile and a handshake and always remembers my name. Louis is a big reason that I take my two Audis to Beiner... More

Go Lou - Go Audi ! You can not get better customer service than with Lou Del Balzo at Biener Audi. He is the main reason I continue to buy Audis at Biener. He is alway You can not get better customer service than with Lou Del Balzo at Biener Audi. He is the main reason I continue to buy Audis at Biener. He is always smiling, going the extra mile and making sure you car is serviced promptly, safe and clean. Actually, all staff involved with your service from the time you enter to the time you leave are wonderful. It is always a very pleasant experience. And if you want to wait for your car there is a very comfortable, plush waiting area with plenty of coffee, water and snacks. If you need a ride back home or to the train, you got it. If you need a loaner, you got it. More