"Working with the team was fast and easy. No hassles."
I've worked with Joe several times. He always accommodates my needs and makes the process a pleasure. Kevin was patient and very helpful. I moved to NYC and still chose to stay with Biener Great Neck.
The friendliest, honest and most professional dealership you will ever visit for either sales , service or parts. I have purchased multiple vehicles from Biener Audi.
"fantastic, a real pleasure"
I highly recommend Biener to anyone purchasing an Audi. Everyone I dealt with was highly professional and extremely knowledgeable. there is a reason why I always reurn to Biener to purchase my Audi.
Just got the new Q8 .. this is our 5th Audi from Biener .
The service is great, the sales team is amazing.
From appointment to picking up my car after service everything went as planned. This is my fourth Audi and I have always received excellent service from my salesman, third time I’ve used Joe Mortell and they have always serviced my cars exceptionally well. John Pizzo has from inception handled my service matters very well and professionally
Very Friendly staff, very clean facility, great service. I will recommend to all friends and family.or to whoever is interested in buying an Audi
The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be performed at this time.
"Working w Matt in the service center Ian always a pleasure"
- Stu schecter
Matt has excellent judgement and is always responsive and caring. Likewise Jeremy excels st his job and has the customer’s interest at heart. Joe Morrell has leased 6 Audi’s to our family over the years and has been invaluable
"Will not recommend"
I have always loved Audi and their cars. It took the right sales person and treatment to turn me away and completely turn me off about Audi vehicles. I went into the dealership looking to purchase a new vehicle with specific requirements. The sales person had little knowledge of their products and didn’t fit my needs to find the right vehicle I was looking for. Also, the sales rep was very rude when I inquired about the price and it was a different price for the same vehicle every time I had asked. (Higher than the previous and higher than tag price)very disappointed. Switched to Mercedes. Proud owner of the GLE63 Amg now I wouldn’t recommend this dealership.
"Exceptional Experience - 2016 Q5 3.0T"
I went in looking for a 2016 SQ5. Went home in a 2016 Q5 3.0T. As Joe got to know me and what I was looking for, he put me into a car that was $8500 cheaper that had all the power and performance I needed in a second car. Beyond Joe, Drew and Brian were exceptional also. I was there on 2nd to last day of the month, the showroom was packed, yet they made time for me as if I were the only sale that mattered. #1 Audi dealership in the country, yet the #1 car buying experience I have ever had. Amazing.