Audi Gwinnett

The best car buying experience of my life I had been looking online for a Q7 diesel for a few months all I got was "Available Soon". I had tired of waiting and was literally on my way to the I had been looking online for a Q7 diesel for a few months all I got was "Available Soon". I had tired of waiting and was literally on my way to the Mercedes dealer to buy a GL350 Blutec and thought I would just stop in and see when they would actually be available for me to buy one (it is the car that I really wanted). I met Mounir and he said "We've got one" and sure enough they did. I was elated. Mounir started the process and it went as smoothly as any I have ever had. He was infinitely knowledgeable about the car and all of the features (lot's of features) and a few short hours later I was driving it home. Collin was quick and thorough with the paperwork and Garrett Ellington helped out as well. I will be back to buy my next car from Audi Gwinnett. More

re: Lauren Whitcraft My husband and I recently came to this dealership in an effort to look over a few A6 cars we saw online. We looked over the lot at out leisure withou My husband and I recently came to this dealership in an effort to look over a few A6 cars we saw online. We looked over the lot at out leisure without a salesperson hounding us the second we stepped out of our car. After we found 2 that we wanted to test drive we went inside to see if someone could assist us. This is when we were introduced to Lauren. To say she was a pleasure to work with would be a grave understatement. She was completely knowledgable with her product without sounding pretentious. She was able to carry on great conversations that pertained to more than just the car at hand. We test drove two cars and at the end were as impressed with Lauren as we were the car. But we have never been a couple to buy a car on the spot. We mentioned to Lauren that we would also be driving one more car at a different dealership. She was not offended and even suggested that maybe we bring the car to her to be looked over if the future dealership didn't specialize in Audi. She then allowed my husband and I our own space again to talk privately and keep looking at the 2 cars in question without feeling " on the spot". With such great service from Lauren and such a great car we never left your dealership and did infact buy " on the spot" . There was zero back and forth with the price, and the transition from buying to out the door was flawless! My husband and I have purchased multiple cars and he stated that this was the Best Car Buying experience he has ever had. So thank you! We loved working with Lauren and love our new A6 just as much! thank you! More

PERFECT What a breath of fresh air. I had tried to get a deal done with Prestige Audi of Miami. What a joke. Within hours of speaking to the Finance Dept my l What a breath of fresh air. I had tried to get a deal done with Prestige Audi of Miami. What a joke. Within hours of speaking to the Finance Dept my loan was done. Mind you, I live in Miami and they flew me up and got me a room at the W in Atlanta. Collin Bramlett in the finanve dept. is the best. I spent 15 minutes in his office signing papers and was done. I have bought and financed over 10 cars in my life and NEVER had a better experience. Absolutely AMAZING !!!! More

great experience This was an excellent experience that I will share with my family and friends. I recommend this dealer to anyone trying to get excellent, professional This was an excellent experience that I will share with my family and friends. I recommend this dealer to anyone trying to get excellent, professional service from a salesman. More

No authorization .You ask for estimate they repair I took my car to get JUST an estimated on repair. They told me while i wait they would give me loaner car it shouldn't take more then 2 hours. .I ha I took my car to get JUST an estimated on repair. They told me while i wait they would give me loaner car it shouldn't take more then 2 hours. .I had aaa tow my car there. When I arrived. There was no loaner. They said they would put me in rental and cover the cost. Because they had no.more loaner. And it took 3days for them to give me an verbal estimate. I asked for it in.writing they gave me two different estimate on.the same day for same estimate and parts . From $400-$1300..I told them ,I declined repairs an told them i will come get my car Dont make any Repairs. When i arrived. They gave me a bill for unauthorized repairs for $1300. Including the cost of the rental car. Which theyinitial told me an put in writing they would pay for. Now they want me to pay them for something i have in writing saying they would pay and repairs, never authorized. More

Mounir was a pleasure to work with Not only is he the nicest guy who treats you like an old friend, but he really listened to my needs and helped me find exactly what I wanted at a pric Not only is he the nicest guy who treats you like an old friend, but he really listened to my needs and helped me find exactly what I wanted at a price I could afford. You would be very hard pressed indeed to find a better person to buy a car from, and my husband said that when it's his turn that we will be back! More

Audi Gwinnett Rocks! Mounir assisted with the closing of my recent purchase of an S5 cabriolet. He was very friendly, professional, and down to earth as he worked with u Mounir assisted with the closing of my recent purchase of an S5 cabriolet. He was very friendly, professional, and down to earth as he worked with us. Being in sales myself, I really appreciated his approach. Upon completion of our signing paperwork with the Finance Dept. he spent approx 45 minutes walking us through all of the vehicle's features, and how to work the MMI interface. I came from just ourside Washignton DC to purchase this car, and in a heartbeat would do so again in the future. Working with Mounir and Audi Gwinnett was like night v. day compared to dealerships in the DC area. More

Mounir is great Mounir sold me a Q7. He had sold my wife a Q5, and she recommended him to me. She was right. Mounir is great. I have bought my lasr 2 cars from hi Mounir sold me a Q7. He had sold my wife a Q5, and she recommended him to me. She was right. Mounir is great. I have bought my lasr 2 cars from him. He found the car I wanted and had it delivered to the dealership. Zero problems. He is really knowledgable about the different Audis available and different features. If you want an Audi, do yourself a favore and talk to Mounir. He will take care of you! More

Pleasant buying experience Mounir remembers the most important characteristic of a good customer service representative and professional salesperson. Customer first. Well don Mounir remembers the most important characteristic of a good customer service representative and professional salesperson. Customer first. Well done Mounir! You made the buying experience a pleasure. More

Seamless and easy This was the easiest, most hassle-free new car experience I've ever had. I live in Michigan but I chose Gwinnett for a particular car in their invent This was the easiest, most hassle-free new car experience I've ever had. I live in Michigan but I chose Gwinnett for a particular car in their inventory. Negotiations were a breeze. Mounir was on the spot the entire week leading up to my flight down ensuring every detail was in order. Once I arrived at the dealership the car was detailed and prepared and I was on my way in less than an hour. More