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Audi Gwinnett
Duluth, GA
458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 458 reviews
September 24, 2012
First time for me and my wife visiting Gwinnett Audi. They had great pre-owned inventory viewable on-line and great responsiveness to any form of communication you desire. My salesman, Larry Berger, res They had great pre-owned inventory viewable on-line and great responsiveness to any form of communication you desire. My salesman, Larry Berger, responded to an on-line inquiry of mine, as I was about 2 hours away and wanted to coordinate a test drive for a pre-owned Q7. Larry's knowledgeable and no-pressure sales approach made for a wondeful experience. We drove from SC that afternoon, bought the car that evening, and the staff helped to entertain the kids during the wait time! My wife feels much more comfortable working with this dealership than our local, mostly for customer service reasons, expanded inventory, and the "non-snoody" atmosphere if I can make up a term. I look forward to doing more business with these folks at Gwinnett Audi again in the future. More
by ew.burrell
Helpful September 06, 2012
Curtis Wilson of Rick Case Hyundai is a knowledgeable, friendly and energetic sales person that helped my husband and I feel completely comfortable and confident that we were making the right decision in friendly and energetic sales person that helped my husband and I feel completely comfortable and confident that we were making the right decision in the lease of his new Audi A4. I can't say enough about his ability to listen to our needs and find the right car and financing terms for us. With Curtis you can rest assured, that once the deal is done he will continue to follow up with you to see if you have any questions or concerns after you've gotten used to the car. The overall experience with Curtis Wilson was top notch. I'd also like to thank Stacey Settle of Gwinnet Audi who assisted us with his Audi product knowledge and making sure that we knew all of the great features of the A4. He is certainly an expert in his field. Dan Praznik, general manager at Gwinnet Audi, helped us close the deal and was able to educate us on the lease terms which was a huge help. I'd recommend Curtis, Stacey and Dan to anyone looking for a great car buying experience and service that continues after the deal is done. More
by KTL1
Employees Worked With
Dan Praznik
August 21, 2012
My first AUDI and first experience with an Audi dealer. My experience was excellent overall. I personally dislike buying a car from a dealer because of negative past experiences, but this time was differen My experience was excellent overall. I personally dislike buying a car from a dealer because of negative past experiences, but this time was different. Larrry was a pleasure to deal with-very personable and knowledgeable, and no hardball sales tactics. It also helped that the car sold itself! I also feel like I got a fair deal on the car. I'm looking forward to experiencing this dealer's service down the road, and hopefully many more years driving an Audi. More
by KRye1963
April 12, 2012
Very pleased with the purchase, this dealer met all expectations. The salesman Robert Wallace passionate about the Audi brand, patiently spent hours helping me in the decision process, very knowledgeab expectations. The salesman Robert Wallace passionate about the Audi brand, patiently spent hours helping me in the decision process, very knowledgeable about the market and clear to the point.... At the end, the Q5 was the right choice for me, after test driving almost the entire fleet! Robert was courteous and followed threw well after the sale, coordinating the trade in and the delivery of the Q5. Employees make or break companies..... I will be back! More
by Ermoram
February 01, 2012
I will first start off and say my sales rep was very friendly. The GM Dan Presnick seemed to be very short and unwilling to work with me. I got the feeling that I was unimportant due to only looking at friendly. The GM Dan Presnick seemed to be very short and unwilling to work with me. I got the feeling that I was unimportant due to only looking at a A3 instead of a more expensive model. Every dealership around the area was willing to put 2k more into my trade! My recomendation - Shop around before going to buy here. More
by Kylemoniz
Employees Worked With
Dan Presnick
January 10, 2012
Dealership did a fine job UP UNTIL THE POINT WHERE THEY HAD MY CHECK IN HAND. At that point everything ended. I traveled to Georgia from SC because of the price difference and because the dealership assure HAD MY CHECK IN HAND. At that point everything ended. I traveled to Georgia from SC because of the price difference and because the dealership assured me that this would not be a problem and that they would get the tags for me. On the day of purchase, I was assured that the check would be cashed the very next day and the tag process would begin. However, two weeks after purchase I was contacted to verify that I had sufficient funds in my account before the dealership cashed the check. They had sat on the check for two weeks! Then the dealership had the check returned because they had endorsed it improperly. Another delay. My one-month temporary tags expired after 30 days with no permanent tags. The dealership NEVER initiated contact with me about the status. Calls and emails to the dealership were not always answered. The general manager (Dan Praznik) has NEVER responded to my emails. The dealership has NEVER offered to send me another temporary tag. As of today, my new Audi has been sitting in my garage, undriven and without tags for 32 days. The dealership promised to give me a status update yesterday, 9 January 2012. No call. I would NEVER RECOMMEND this dealership. More
by bllbllrd
Employees Worked With
Praznik, Settle
December 05, 2011
You cannot trust this dealer to treat you fairly and honestly. I was the victim of a deceptive business practice. I drove from Knoxville to Atlanta after I was told by Byron that they would honor the honestly. I was the victim of a deceptive business practice. I drove from Knoxville to Atlanta after I was told by Byron that they would honor the price listed on the website. When I got there, they denied that the vehicle had been listed for that price, which was a flat out lie. More
by hondaowner2222
Employees Worked With
Byron Burris; Karl Schaefer
October 26, 2011
Will was great to work with! There wasn't a question about the car that he couldn't answer - it was apparent that he was extremely knowledgeable. Also, when F&I took longer than expected (AND I had a fu about the car that he couldn't answer - it was apparent that he was extremely knowledgeable. Also, when F&I took longer than expected (AND I had a fussy baby with me) he offered to go ahead and get us out of there and he'd come by the next week to demo the car with me. I really enjoyed my experience with Gwinnett Audi and would buy there again. More
by tracedog216
Employees Worked With
Will Evans
October 14, 2011
One of my best experience of buying new car in the last 40 years. Larry and the dealership management/staff understood my needs from the very beginning and, expedited this process with professional skills. 40 years. Larry and the dealership management/staff understood my needs from the very beginning and, expedited this process with professional skills. Thank you Larry. Thank you Gwinnett Audi, see you soon! More
by nautica44audi
Employees Worked With
Larry Berger
