Audi Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My first AUDI and first experience with an Audi dealer. My experience was excellent overall. I personally dislike buying a car from a dealer because of negative past experiences, but this time was differen My experience was excellent overall. I personally dislike buying a car from a dealer because of negative past experiences, but this time was different. Larrry was a pleasure to deal with-very personable and knowledgeable, and no hardball sales tactics. It also helped that the car sold itself! I also feel like I got a fair deal on the car. I'm looking forward to experiencing this dealer's service down the road, and hopefully many more years driving an Audi. More
Very pleased with the purchase, this dealer met all expectations. The salesman Robert Wallace passionate about the Audi brand, patiently spent hours helping me in the decision process, very knowledgeab expectations. The salesman Robert Wallace passionate about the Audi brand, patiently spent hours helping me in the decision process, very knowledgeable about the market and clear to the point.... At the end, the Q5 was the right choice for me, after test driving almost the entire fleet! Robert was courteous and followed threw well after the sale, coordinating the trade in and the delivery of the Q5. Employees make or break companies..... I will be back! More
I will first start off and say my sales rep was very friendly. The GM Dan Presnick seemed to be very short and unwilling to work with me. I got the feeling that I was unimportant due to only looking at friendly. The GM Dan Presnick seemed to be very short and unwilling to work with me. I got the feeling that I was unimportant due to only looking at a A3 instead of a more expensive model. Every dealership around the area was willing to put 2k more into my trade! My recomendation - Shop around before going to buy here. More
Dealership did a fine job UP UNTIL THE POINT WHERE THEY HAD MY CHECK IN HAND. At that point everything ended. I traveled to Georgia from SC because of the price difference and because the dealership assure HAD MY CHECK IN HAND. At that point everything ended. I traveled to Georgia from SC because of the price difference and because the dealership assured me that this would not be a problem and that they would get the tags for me. On the day of purchase, I was assured that the check would be cashed the very next day and the tag process would begin. However, two weeks after purchase I was contacted to verify that I had sufficient funds in my account before the dealership cashed the check. They had sat on the check for two weeks! Then the dealership had the check returned because they had endorsed it improperly. Another delay. My one-month temporary tags expired after 30 days with no permanent tags. The dealership NEVER initiated contact with me about the status. Calls and emails to the dealership were not always answered. The general manager (Dan Praznik) has NEVER responded to my emails. The dealership has NEVER offered to send me another temporary tag. As of today, my new Audi has been sitting in my garage, undriven and without tags for 32 days. The dealership promised to give me a status update yesterday, 9 January 2012. No call. I would NEVER RECOMMEND this dealership. More
You cannot trust this dealer to treat you fairly and honestly. I was the victim of a deceptive business practice. I drove from Knoxville to Atlanta after I was told by Byron that they would honor the honestly. I was the victim of a deceptive business practice. I drove from Knoxville to Atlanta after I was told by Byron that they would honor the price listed on the website. When I got there, they denied that the vehicle had been listed for that price, which was a flat out lie. More
Will was great to work with! There wasn't a question about the car that he couldn't answer - it was apparent that he was extremely knowledgeable. Also, when F&I took longer than expected (AND I had a fu about the car that he couldn't answer - it was apparent that he was extremely knowledgeable. Also, when F&I took longer than expected (AND I had a fussy baby with me) he offered to go ahead and get us out of there and he'd come by the next week to demo the car with me. I really enjoyed my experience with Gwinnett Audi and would buy there again. More
One of my best experience of buying new car in the last 40 years. Larry and the dealership management/staff understood my needs from the very beginning and, expedited this process with professional skills. 40 years. Larry and the dealership management/staff understood my needs from the very beginning and, expedited this process with professional skills. Thank you Larry. Thank you Gwinnett Audi, see you soon! More
My experience at Gwinnett Audi was fantastic, Larry and Carl helped me find the car I wanted at a more than reasonable price. Larry was very friendly and knowledgeable, I will definitely be coming back to Carl helped me find the car I wanted at a more than reasonable price. Larry was very friendly and knowledgeable, I will definitely be coming back to Gwinnett Audi for my next vehicle. More
Larry Berger was sheer, understated genius. He was a joy to work with, and he was exceedingly kind and patient in his explanations of how my new-to-me Audi (2010) A-6 works. He is a great combination of pr to work with, and he was exceedingly kind and patient in his explanations of how my new-to-me Audi (2010) A-6 works. He is a great combination of professional, friendly, courteous, knowledgeable, and approachable. Abe was attentive, and although it was relatively late in the evening, and he stayed late, as did Larry, to ensure the sale of this vehicle, AND his printer was not acting right, he continued to be attentive to detail and courteous. Also, I forgot some things that are personal to me -- thought I got them all, but I didn't realize until I got home. Larry got my e-mail, and within minutes had those things, in hand, and was going to get them mailed to me. Above and beyond..... More

