Audi Gwinnett - Service Center

(Tuesday)Noticed an antifreeze leak and drove straight to dealership. Glen was able to get my Q5 checked out and water pump replaced so I could safely get on the road (Thursday) to get to my father in-laws f dealership. Glen was able to get my Q5 checked out and water pump replaced so I could safely get on the road (Thursday) to get to my father in-laws funeral. ***** More

I did not have an appointment but, the professionals at the Audi service department were able to diagnose the issue with my vehicle and correct it. I was never made to feel like I was unappreciated. the Audi service department were able to diagnose the issue with my vehicle and correct it. I was never made to feel like I was unappreciated. More

Just had my Audi 55,000 mile service. Denzel was awesome! Accurate with time of completion & estimate, help with figuring out what to get done for best price, very pleasant, nice waiting room with good coff Accurate with time of completion & estimate, help with figuring out what to get done for best price, very pleasant, nice waiting room with good coffee! Technician was great, wrote out what car would need next, pro actively provided next tire needs and quotes. Employees seem happy to work there! Love the free car wash! More

Easy to schedule service and they don't try to pressure you for unnecessary work. you for unnecessary work. More

Best service department I have ever used. Glenn goes above and beyond in customer service and their mechanics are fantastic. above and beyond in customer service and their mechanics are fantastic. More

Best service Center ever! Excellent Customer Service……super pleasant and helpful today Patrick is awesome! Service……super pleasant and helpful today Patrick is awesome! More

Been coming to this dealer for the last 8 years. The last couple of times I’ve come for service, customer service has been less than stellar. The employee was disrespectful. I rounded the amount of miles on couple of times I’ve come for service, customer service has been less than stellar. The employee was disrespectful. I rounded the amount of miles on my car, he made sure to point out the correct amount to the last mile. Then as I’m going outside, an employee walks in and gives me the eat xxxx and die look. Audi, what has happened to your customer service?? I would understand if it was a new employee but this was the service manager who I’ve dealt with since I bought my car. Disappointed! Time to look for a different brand/dealer. More

Highly recommend Audi Gwinnett. Excellent customer service…very helpful and knowledgeable. Patrick and team are always so friendly and welcoming. My car service was completed on time and I was given a service…very helpful and knowledgeable. Patrick and team are always so friendly and welcoming. My car service was completed on time and I was given a complimentary car to use during the day. More

Great exceptional always everyone in the service crew awesome never an issue great service always. Would like to say thanks to Glen. And the whole gwinnett audi awesome never an issue great service always. Would like to say thanks to Glen. And the whole gwinnett audi More