Audi Gwinnett - Service Center

Excellent experience Everyone very helpful from check in, service write up, Review with Service Mgr about concern and confirmation with mechanic, in total the service expe Everyone very helpful from check in, service write up, Review with Service Mgr about concern and confirmation with mechanic, in total the service experience was excellent. More

Glen Phelts was great!! always kept me up to date during servicing my Audi either through phone calls or emails, even had a video and multi-point inspection report emailed to me, he made servicing and repai servicing my Audi either through phone calls or emails, even had a video and multi-point inspection report emailed to me, he made servicing and repairs on my vehicle easy and convenient for me.. great experience!! More

Consistent Excellent Service I can't say enough positive remarks about this dealer! They are consistent in every manner from sales to service. I had only an oil change and the I can't say enough positive remarks about this dealer! They are consistent in every manner from sales to service. I had only an oil change and the tires were rotated during this visit and honestly had trouble leaving. Friendly banter, Very personable associates and a tidy well kept facility is always a Winner. Oh YEAH Thanks David Rodriguez!! my Service Advisor who Really exemplifies professionalism and being cool at the same time. Sorry this is long More

Great customer service From the speedy check in to the shuttle to and from work, Patrick and the rest of the service team at Audi were awesome! Thank you so very much! My s From the speedy check in to the shuttle to and from work, Patrick and the rest of the service team at Audi were awesome! Thank you so very much! My service trip was actually an enjoyable experience! More

Audi Gwinnett Service is the best! Audi Gwinnett service department is top notch! Glenn and Jeff are the best! Always satisfied with my experience and work performed. I would recommen Audi Gwinnett service department is top notch! Glenn and Jeff are the best! Always satisfied with my experience and work performed. I would recommended Audi Gwinnett every time More

AWFUL experience with Car Recall Service After waiting for a month for my appointment, they tell me last minute that they don't have the proper technician to fix the repairs. They failed to k After waiting for a month for my appointment, they tell me last minute that they don't have the proper technician to fix the repairs. They failed to keep me updated on my car. I had to keep calling myself to see what was going on only to be told that more repairs need to be done on top of the alignment that I asked for. They didn't fix my car. Lack of professionalism. Very disorganized. Service guy is named David, I DO NOT RECOMMEND More

Rick Case Audi in Duluth GA managed a professional service on the Audi Q5. The new video service report provided a thorough overview for additional services in Duluth GA managed a professional service on the Audi Q5. The new video service report provided a thorough overview for additional services More

Audi Service The Gwinnett Audi Service department always treats its customers very professionally and does a great job helping its customers understand what the si The Gwinnett Audi Service department always treats its customers very professionally and does a great job helping its customers understand what the situation is and options to correct More

Great team of professionals! I have had my car serviced there for the past 3 years. They are always nice, professional and helpful! I would highly recommend them! Thanks! I have had my car serviced there for the past 3 years. They are always nice, professional and helpful! I would highly recommend them! Thanks! More

Audi service Worry free service. Nice loaner car. Easy and transparent communication about service/repair content. Ok pricing. Nice clean car returned although wit Worry free service. Nice loaner car. Easy and transparent communication about service/repair content. Ok pricing. Nice clean car returned although with an empty soda drink mug left in the car. Never happened before. Believe it to be a one-timer. More