Audi Gwinnett - Service Center

Jeff Bradberry was an exceptional Service provider who was p I would highly recommend Jeff and Audi of Gwinnett to handle your service needs as they are very thorough. They provided me with frequent updates and I would highly recommend Jeff and Audi of Gwinnett to handle your service needs as they are very thorough. They provided me with frequent updates and showed me a video clip of suggested work to be done on the vehicle. More

Happy Audi Customer The service department is always very courtesy, understanding and knowledgeable. Patrick goes above and beyond to make sure everything has been addre The service department is always very courtesy, understanding and knowledgeable. Patrick goes above and beyond to make sure everything has been address. He’s really the only contact we need. His attention to detail is outstanding. More

Maintenance service Dealership is clean, personnel prompt and courteous. An unreserved loaner car was available and during the service they were in constant communication Dealership is clean, personnel prompt and courteous. An unreserved loaner car was available and during the service they were in constant communication with me. Overall this is how car service should be conducted. More

Great Service and Video Summary Great and fast oil change service, which is consistent. Provided me a shuttle to/from work, provided excellent link to video summary of work performed Great and fast oil change service, which is consistent. Provided me a shuttle to/from work, provided excellent link to video summary of work performed/inspection, and customer team is always very open with communication (worked with Jeff & David over the years.) Great team there! More

Great service! I loved the video update that was sent by the mechanic. Very informative. Glen Phelts kept me informed every step of the way. Great customer servi I loved the video update that was sent by the mechanic. Very informative. Glen Phelts kept me informed every step of the way. Great customer service! More

Simply the best Nowadays it is rare to find workmanship that not only meets your expectations, but actually exceeds them. Audi Gwinnett has consistently provided exce Nowadays it is rare to find workmanship that not only meets your expectations, but actually exceeds them. Audi Gwinnett has consistently provided excellent service every time I have brought my cars in for service. (I own two Audi’s.). I have been a regular customer of Gwinnett Audi for several years. I am truly a happy customer. More

Routine maintenance I look forward to seeing the service team at Audi Gwinnett. Everyone is willing to help, and make sure my experience is nothing less than spectacular. I look forward to seeing the service team at Audi Gwinnett. Everyone is willing to help, and make sure my experience is nothing less than spectacular. More

Warranty replacement Service department has been very responsive. I had a trim defect that needed replacement. Glen reviewed the problem, and ordered the required part. Service department has been very responsive. I had a trim defect that needed replacement. Glen reviewed the problem, and ordered the required part. Called 2 days later with part available to sked the replacement. Replacent was done in a timely manner and they performed a service bulletin item that had just bedn released, updating the information system. More

Engine light Mr. Jeff was awesome!!! I called he got me in ASAP and scheduled me a courtesy vehicle immediately. I usually take my car to Audi in Atlanta. They suc Mr. Jeff was awesome!!! I called he got me in ASAP and scheduled me a courtesy vehicle immediately. I usually take my car to Audi in Atlanta. They suck! You have earned my future business!! Thank you so much! See you next time M. Jeff! More

55,000 service Jeff Bradberry was my service rep and he was excellent. He kept me in the loop and ensured I knew expectations and took care of a recall I was not awa Jeff Bradberry was my service rep and he was excellent. He kept me in the loop and ensured I knew expectations and took care of a recall I was not aware of. No control of Jeff’s - the 55,000 check up $$ is absolutely too high. I was shocked! More