Audi Hawthorne

Excellent buying experience The experience of buying a car can be stressful, but the staff at Audi Hawthorne, especially Mr Benincasa, made every step effortless and exciting. Ha The experience of buying a car can be stressful, but the staff at Audi Hawthorne, especially Mr Benincasa, made every step effortless and exciting. Having been to previous Audi dealerships I can say I will never go back after going to Audi Hawthorne. The staff was patient, professional, and were more than willing to help in any way possible. I would highly recommend Audi Hawthorne without reservations, and assure that you will have a car buying experience unlike any other More

The best customer service in purchasing a car Bobby made the purchase of our Q5 smooth and seamless, quelling our fears from experience with other car salespeople. It was a wonderful experience al Bobby made the purchase of our Q5 smooth and seamless, quelling our fears from experience with other car salespeople. It was a wonderful experience all around and we enjoyed the new and spacious facilities at Audi Hawthorne. We would highly recommend working with Bobby as he’s not only knowledgeable and attentive, but does it with a smile and grace too! Thanks Bobby!! More

Great Service and Experience I worked with Rafael Rosario and Aniello DeVita in purchasing my Q7 Audi and Edward Terracciano in taking delivery. I came into the dealership on a We I worked with Rafael Rosario and Aniello DeVita in purchasing my Q7 Audi and Edward Terracciano in taking delivery. I came into the dealership on a Wednesday evening thinking I would only receive information about turning in my current lease. However, everyone was so motivated and nice that we were able to test drive, make a decision and submit/finalize all paperwork that evening. The timing was perfect as the next day was a snowstorm! All of them were extremely helpful and knowledgeable. Because I purchased the car car "after hours", they have followed up many times to check in and are doing a full detail of my car this weekend! More

High-End Luxury Experience Everything I'm about to write about Rafael could be said of everyone I've worked with at Audi Hawthorne: Rafael was knowledgeable, enthusiastic and a Everything I'm about to write about Rafael could be said of everyone I've worked with at Audi Hawthorne: Rafael was knowledgeable, enthusiastic and a delight to work with. His was a low-pressure approach, clearly outlining the features of the vehicle and allowing for an excellent test drive on multiple terrains. He offered a test drive right off the bat and I was hooked; the S5 is a beautiful machine (with so much technology that they have an assigned Tech Expert walk you through the systems; mine was Ed, another gem in a dragon's heap of gems). A lot of what I said could be said of any luxury dealership, but what sets Audi Hawthorne apart, I think, is the warm embrace you receive, like you're a friend or a family member, or have recently been inducted into a rarefied membership: for example, Rafael took pictures of me with the car when i went to pick it up for me to share with friends, family and Facebook (and other social media. Getting my first high-end luxury vehicle was an event for me, and Rafael, Jordan (the financial expert), Ed and the entire team at Audi Hawthorne made the experience just as luxurious. More

Exactly what a luxury dealership should be. Everything was so easy and so low-pressure. Matt was a pleasure to deal with. He knew that the car would speak for itself, so he immediately offered m Everything was so easy and so low-pressure. Matt was a pleasure to deal with. He knew that the car would speak for itself, so he immediately offered me a test drive and I was sold! the A3 is a powerful car that's so easy to handle. Chris spent time training me and made it clear I could come back for more instructions. More

Great Dealership & Great Experience! Rafael Rosario worked with me for several months on picking out a car that worked for my family. He is a great salesman. Everyone I dealt with at Au Rafael Rosario worked with me for several months on picking out a car that worked for my family. He is a great salesman. Everyone I dealt with at Audi Hawthorne was very professional and extremely helpful (Rafael, Nick, Paola & Chris.) Thank you for a great experience and a fantastic car!!! More

Great experience upgrading our car We sought to upgrade our Audi Q5 to a Q7 and Jason, Nick, & Paola seamlessly assisted us with processing all the paperwork necessary to get our new ce We sought to upgrade our Audi Q5 to a Q7 and Jason, Nick, & Paola seamlessly assisted us with processing all the paperwork necessary to get our new certified pre-owned vehicle. Jason was not pushy at all and totally understood our situation. He was genuine in his approach and was willing to work with us on making sure we made a purchase that fit within our budget. Since we couldn't close our deal in the same day due to timing conflicts, Jason came in on his day off to see the deal through & continued to follow up with my wife and I following the deals closure for anything we needed. Paola & Nick assisted with making the deal seamless with paperwork and pricing as well. They allowed us the time we needed to sufficiently read what we were signing up for and running our numbers to make sure everything was correct with our budget. They were not the typical pushy car salesman and quickly responded to any questions or issues we had. The process took a couple hours but it was worth it. When the vehicle was ready Christopher assisted us with showing all the features and answering questions we had related to the car's functionality. He was really nice, patient, and he seems like he's got a bright future. My wife and I love the new vehicle and it was an awesome purchase. Thank you Audi Hawthorne for all your assistance and putting us in a great position for our future. We truly appreciate everything you've done for us & will continue to refer people to you as our experience was totally positive. More

First Class Service From the first informational phone call to leaving the lot with our newly purchased Q7 the service from the team at Audi Hawthorne was exceptional. D From the first informational phone call to leaving the lot with our newly purchased Q7 the service from the team at Audi Hawthorne was exceptional. Devin was professional, courteous, responsive and rather knowledgeable regarding the Audi brand and what it offers. He provided all the information we needed to make our decision without pressure or un-welcomed coercion. Paola was rather friendly and inviting. With all paperwork in order, closing was quick and efficient. She made the process seamless and enjoyable. My husband and I were rather impressed with Christopher's detailed knowledge of the vehicle. His enthusiasm was contagious. By the time we drove off the lot, we were 100% confident and excited about our purchase. More

Top Shelf After having less than stellar experiences from other dealers in the past, it was very refreshing to do business with Audi Hawthorne. Aniello was prof After having less than stellar experiences from other dealers in the past, it was very refreshing to do business with Audi Hawthorne. Aniello was professional, and worked hard to make sure I was very satisfied. The delivery process was fast, and easy, thanks Paola! More

Treated So Well Aniello made purchasing my new A4 a simple and fun experience, providing all of the information I needed without any pressure. He was responsive to al Aniello made purchasing my new A4 a simple and fun experience, providing all of the information I needed without any pressure. He was responsive to all of my questions and always followed up in a professional and timely fashion. More