Audi Hawthorne

New car purchase We went to Audi Hawthorne to just look at all wheel options before winter and walked out with a new car. Rafael quickly identified what i wanted out o We went to Audi Hawthorne to just look at all wheel options before winter and walked out with a new car. Rafael quickly identified what i wanted out of a vehicle and saved me time by telling me not to bother with test driving certain models. I am busy and appreciated the speedy service. He valued our time and was very knowledgeable. I definitely felt like he was on our side during the process and was committed to making sure we left happy. The whole team seemed excited for us and were pleasant to work with. More

Excellent car-buying experience We purchased an Audi A4 from Audi Hawthorne on May 31st and received the car on July 26th. From the moment we entered the dealership the service we r We purchased an Audi A4 from Audi Hawthorne on May 31st and received the car on July 26th. From the moment we entered the dealership the service we received was excellent. We worked primarily with Rafael Rosario, with assistance from Lindsay Wolff when Rafael was called away. Both salesmen were attentive, patient and knowledgeable. Rafael listened carefully to what I was looking for, and that is exactly what he showed me - there were no high-pressure sales techniques. He was well-informed about the car's features and very patient with any questions I had. Lindsay led us through the paperwork involved with purchasing the car and, again, was patient and knowledgeable. Rafael kept in contact with us throughout the waiting period and ushered us through the process of picking up the car when it arrived. His attitude throughout the entire process was professional, positive and accommodating. He was truly a pleasure to work with. Luis Gutierrez gave me a tutorial about the car's features. His presentation was professional and very clear. He was extremely patient and made me feel like he would take whatever time was necessary to make sure I understood the car's features. He gave me his contact information and assured me that he was available to answer any questions I have going forward. George (I'm sorry but I didn't catch his last name) cleaned the car before we left the dearlership and offered tips on taking good care of it. Overall, I have to say this was the best car buying experience I've ever had! I would certainly recommend this dealership. More

It was a very simple Pleasant Buying experiance. Working with Sebastian made the puchase of my First Audi very Pleasant. He is very knowledgable about the different Models and the New Technology Thes Working with Sebastian made the puchase of my First Audi very Pleasant. He is very knowledgable about the different Models and the New Technology These Cars have. He Took me on a Test Drive and explained the different options. The Audi SQ5 is by far the best car I have ever driven. He Then Let me take my Time choosing the Color. As it turned out I Picked the red which was in the showroom and the First car He Showed me. I Was 100% satisfied. Walter G. More

quick and easy Everything was very easy and Luis, the delivery specialist followed up a few days after I left the dealership to make sure I didn't have any additiona Everything was very easy and Luis, the delivery specialist followed up a few days after I left the dealership to make sure I didn't have any additional technical questions, which I did. I made a follow up appointment and he answered everything along with having another team fix some scratches on my console. Thanks!! More

Outstanding automobile purchase experienc The dealership was as professional as they come with no pressure and highly informed, passionate auto enthusiasts. Rafael Rosario went beyond the xtra The dealership was as professional as they come with no pressure and highly informed, passionate auto enthusiasts. Rafael Rosario went beyond the xtra mile to make this a top automotive research experience. While his specialty is the Audi Sport division, his knowledge of automobiles from both a practical and sport driving experience was invaluable in helping me decide what route to take in my own circumstance. He receives top marks from this sport driving enthusiast. All subsequent details from purchase to delivery to prep to a tech tour of the car to the final sale were first class. Introducing me to the shop foreman and automobile detailing crew was a great finishing touch. I look forward to maintaining a long association with Audi of Hawthorne. More

Q3 purchase I purchased a 2016 A3 in January. The experience with Audi Hawthorne was so seamless that I went straight there after that car was totaled in an unfo I purchased a 2016 A3 in January. The experience with Audi Hawthorne was so seamless that I went straight there after that car was totaled in an unfortunate accident. They helped get me in to another Audi in no time. I’ve never had a better experience with a car dealership! More

Audi Connect The dealership is very good. Audi Connect tech service is unhelpful and lack the knowledge and professionalism to solve a problem . The worst experie The dealership is very good. Audi Connect tech service is unhelpful and lack the knowledge and professionalism to solve a problem . The worst experience I have had. I had to solve the issues myself. I dealt with an incompetent technician and spent at least two hours on the phone and ended up with a worse connection than when I started. More

Audi A4 Purchase As soon as I entered the Audi Hawthorne Dealership I was welcomed with Sebastian’s hand shake and knowledge on all the vehicles that were currently on As soon as I entered the Audi Hawthorne Dealership I was welcomed with Sebastian’s hand shake and knowledge on all the vehicles that were currently on the show room floor. He personally pulled the vehicles out of the show room, was knowledgeable about all technology and mechanics of each vehicle I test drove and did it all with a smile. I thought I was receiving sales service from a manager due to how professional he was on the sales process of my Audi A4. If I could give Sebastian a 6 out of 5 Stars review I would. The sales manager Percy also went above and beyond to ensure I walked out of the dealership with a great deal and vehicle. Audi Hawthorne is the best dealership I have yet to experience so thank you guys! More

Audi Q5 purchase It was great to work with Luis, Kurt and Rafael at Audi Hawthorne. They put a compelling and attractive financing package to assist in the closing of It was great to work with Luis, Kurt and Rafael at Audi Hawthorne. They put a compelling and attractive financing package to assist in the closing of our purchase of a 2019 Audi Q5. Rafael and Kurt in particular were extremely helpful in guiding me through the process and insuring I paid a fair purchase price. Luis was helpful in the process of getting us accustomed to the new vehicle. I highly recommend these professionals to anyone looking to drive an Audi. More

Very good experience Very easy and very friendly staff makes for very happy customer! Everyone went out of their way to make sure that I had everything that I wanted. Very easy and very friendly staff makes for very happy customer! Everyone went out of their way to make sure that I had everything that I wanted. More