Audi Hilton Head - Service Center

On time, as stated work. Excellent communication and timely review. Relaxing waiting area to wait. timely review. Relaxing waiting area to wait. More

Did a great job taking care of my car and provided excellent communication about what was being done. excellent communication about what was being done. More

Excellent service. Very pleased with the wheel repair. Christopher McCabe is an outstanding service advisor. He is responsive and knows the Audi product. In today's environment it is difficult to find and Christopher McCabe is an outstanding service advisor. He is responsive and knows the Audi product. In today's environment it is difficult to find and retain employees of his caliber. More

Great customer service, and very attentive to the customers needs. I would absolutely recommend this dealer. customers needs. I would absolutely recommend this dealer. More

The paint on my cars grill was coming off. Mark worked with the body department to see what could be done. They gave me a reasonable estimate and did a fantastic job. with the body department to see what could be done. They gave me a reasonable estimate and did a fantastic job. More

Traveling and got a flat tire (very rare tire). Audi Hiltonhead got the tire for us overnight and sent us in our way within 24 hours. Service dept was nice and helpful. Great experience! Hiltonhead got the tire for us overnight and sent us in our way within 24 hours. Service dept was nice and helpful. Great experience! More

Very professional dealer and staff always satisfied with their business. I talked to Todd the last couple of times I took my car for services and he always goes above and beyond. their business. I talked to Todd the last couple of times I took my car for services and he always goes above and beyond. More

The check in was efficient and the service was fast.. Very friendly service representative. Work done completely and well. Very friendly service representative. Work done completely and well. More

Thanks to Todd and Dante for looking after my Audi (emergency patch on tire), very nice car wash and making adjustments to upcoming annual checkup. Both very professional, efficient, welcomed me imme (emergency patch on tire), very nice car wash and making adjustments to upcoming annual checkup. Both very professional, efficient, welcomed me immediately, kept me informed. Could not ask for more!!! More

Todd was very courteous and polite. However, I came in for an oil change and left $681.00 later. When I was checking in, he indicated I might sit down in the waiting area and he would bring the service or for an oil change and left $681.00 later. When I was checking in, he indicated I might sit down in the waiting area and he would bring the service order over for my signature. That was fine, except he never brought the service order over for my signature. When the car was finished, he explained he performed the "40,000 mile service", which I was not aware that was a scheduled service. In any case, I expected to be given an estimate of the charges and an estimate of the time involved to do it so I could plan the wait, or come back. When the 40K check was completed he did explain the car needed an adaptive cruise control alignment, and gave me the option of having it done then for an additonal $450.00 (est)., and 2-1/2 more hours. Unfortunately I could not wait. and had to leave. The service was good, Tod was fine except a little more communication would help. At the end of the day, all's good. More