Audi Hunt Valley

What can I say, I'm a fan of Audi but not a fan of Audi Hunt Valley. My experience with the Hunt Valley staff was less than pleasant to say the least. The car I purchased wasn't serviced by the service dep Hunt Valley. My experience with the Hunt Valley staff was less than pleasant to say the least. The car I purchased wasn't serviced by the service department as the "Inspection Due" warning light was illuminated on the dash. I was since advised by a different Audi dealership that Audi Hunt Valley failed to properly service the vehicle prior to the sale. Additionally, I was only provided one key for the car but was advised they "require" two keys when a vehicle is traded in. If I wanted a second fob, I'd have to purchase the key fob through Hunt Valley at full price. Of course, I made sure to provide two fobs for my previous vehicle that I traded. On the date of purchase, I was kept waiting for an hour while the paperwork was prepared despite them having time to prepare prior to my arrival. After arriving at 5:30pm, I didn't leave the dealership until 8:00pm!! My experience with Audi Hunt Valley has been less than pleasant and my worst dealership experience yet. I would not recommend Audi Hunt Valley nor would I ever do business with them again. More

The service department was prompt, kept me informed and provided all the services I need. provided all the services I need. More

Easy to make an appointment. Friendly service. Great communication from Erik, my device advisor. Went the extra mile to try to source a front license plate frame for me here in t Friendly service. Great communication from Erik, my device advisor. Went the extra mile to try to source a front license plate frame for me here in the US before having to order from Germany. All in all a great experience. More

Audi did a great job repairing my windshield. It was competed in a timely manner and was at a great price. It was competed in a timely manner and was at a great price. More

The dealer did a great job of communicating what was wrong with my car and how long it would take to be repaired wrong with my car and how long it would take to be repaired More

My service advisor was extremely friendly and provided all necessary information regarding the required repairs to my vehicle. all necessary information regarding the required repairs to my vehicle. More

1st experience at this dealership and with the Audi family. . Wasn’t sure if what to expect. Needless to say it was the most enjoyable experience I’ve had with any car dealer. From the reception to ha family. . Wasn’t sure if what to expect. Needless to say it was the most enjoyable experience I’ve had with any car dealer. From the reception to having a loaner available and replacement of drivers side tire because of a nail. Great job. More

Always professional and accommodating even if you have an immediate concern. Convenient location off 83 North immediate concern. Convenient location off 83 North More

Nicholas in sales was very helpful explaining all the features of the car and how it compares to other cars in it’s class. However the process to purchase the car was extremely long. Waiting about 3 features of the car and how it compares to other cars in it’s class. However the process to purchase the car was extremely long. Waiting about 3 hours to get the paperwork done. Left the dealership drained and tired. Recommend this dealership only if you have patience and time. More

Prosper, William, and Jessica were great to work with. I would recommend Audi HV for sales and service. Thanks everyone! I would recommend Audi HV for sales and service. Thanks everyone! More