Audi Hunt Valley

I scheduled an appointment to fix a problem with my MMI controls that were replaced a few months ago. The problem was fixed at no charge. I am glad they stand behind their work and have an excellent servic controls that were replaced a few months ago. The problem was fixed at no charge. I am glad they stand behind their work and have an excellent service staff! Great job Chris! More

Well organized, staff meets and exceeds expectations. Techs seem efficient and well organized. Video is a nice feature. Timing is good for waiters. Techs seem efficient and well organized. Video is a nice feature. Timing is good for waiters. More

Your service person Lindsey is great at her job she stays in touch with the progress of my car and responds quickly when I have any questions i give her the car and no worries on my end 5⭐️⭐️⭐️⭐️⭐️ in touch with the progress of my car and responds quickly when I have any questions i give her the car and no worries on my end 5⭐️⭐️⭐️⭐️⭐️ More

The service tech was courteous, knowledgable, and professional. Lindsy took the time to explain the work clearly , and answered my questions thoroughly, which made the service experience smooth and p professional. Lindsy took the time to explain the work clearly , and answered my questions thoroughly, which made the service experience smooth and pleasant. More

Lindsey in customer service is amazing. She’s so friendly, cheerful and helpful. I just love seeing her. I usually sit and work and wait for my car and llisten to their great music.selectio She’s so friendly, cheerful and helpful. I just love seeing her. I usually sit and work and wait for my car and llisten to their great music.selection in the dealership. Nice people. Shout out to Jordan in customer service too! More

This is my second time purchasing an Audi from Audi in Hunt Valley. I worked with Kevin DeFord. He was very personable and made sure that I got the car that I wanted without any pressure. I felt that my t Hunt Valley. I worked with Kevin DeFord. He was very personable and made sure that I got the car that I wanted without any pressure. I felt that my trade in value was fair. I also felt that the time it took was very reasonable. I highly recommend anyone to go to this dealership if they want to get a fantastic car and great customer service. I am very satisfied with my purchase and look forward to driving my car. Kevin makes sure that if there is anything wrong with the car that it is repaired immediately. This is why I like coming to this dealership overall. More

DO NOT GO TO THIS DEALERSHIP! !!! THEY ARE CROOKS!!!! The camera system on my new Audi (still under warranty) went out and when I went to get fixed, they said it was my fault. They !!! THEY ARE CROOKS!!!! The camera system on my new Audi (still under warranty) went out and when I went to get fixed, they said it was my fault. They brought me out to my car and pointed to where they said was a scratch was and that that caused the issue and that they weren't going to honor my warranty and that I had to pay close to $1200 to get alignment done!!! First off, there wasn't even a mark where they pointed and second off, even if there was, is Audi saying they make a product that if a shopping cart were to hit it, it would stop functioning...... and we the customer should pay to fix their cheaply engineered xxx?!!!! I never let crooks win and these people are crooks. So look for me every day out front of this Audi dealership because I will be out there with a bull horn and signs letting potential customers know how bad this dealership is. If a customer purchased a warranty, THEY SHOULD HONOR IT!!!!! Not make things up so they can pass costs along to customer! See you soon Hunt Valley Audi!! Can't wait to spread the word about what crooks you are!!!! More

Audi Hunt Valley provided a great overall experience. The team was professional, responsive, and easy to work with throughout the entire process. Austin was especially helpful and made everything smooth The team was professional, responsive, and easy to work with throughout the entire process. Austin was especially helpful and made everything smooth from start to finish. I would definitely recommend Audi Hunt Valley to anyone looking for a quality dealership experience. More

Have bought 4 Audi vehicles from Nationwide Hunt Valley. All good experiences and pleased with their service department. All good experiences and pleased with their service department. More

Excellent service, friendly and helpful. The tech person was particularly helpful. She contacted me after the service appointment with follow-up information that was very useful. The tech person was particularly helpful. She contacted me after the service appointment with follow-up information that was very useful. More