
Audi Hunt Valley
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A very busy dealership but the service advisor got the techs to work reasonably quickly. The car got the update needed and a thorough check of fluids and brake pad thickness. techs to work reasonably quickly. The car got the update needed and a thorough check of fluids and brake pad thickness. More
Nick and the team were helpful, courteous, and knowledgeable. We were able to order our desired vehicle and they delivered with efficiency. knowledgeable. We were able to order our desired vehicle and they delivered with efficiency. More
Appointment and service appointment process communications handled efficiently and effectively by voice, text, and email. One minor after service glitch (lost plate) was handled with priority, communications handled efficiently and effectively by voice, text, and email. One minor after service glitch (lost plate) was handled with priority, speed, and kindness. Thanks. More
They are not good at calling customers back or notifying customers of changes. I had a flat tire and decided to spend 300.00 more dollars to have the dealership replace all four tires. They said they only h customers of changes. I had a flat tire and decided to spend 300.00 more dollars to have the dealership replace all four tires. They said they only had two in stock and that they would have the other two in by 5pm that Friday. I said no hurry I will pick it up on Saturday. After receiving no call on Saturday, I called at 1230pm and they informed me that they just got the tires in and that the car should be ready by Monday. I said I had a ride Saturday not on Monday so I got to the dealership on 130pm and waited til it was done. After spending 1230.00 my car was not cleaned and my gas covering did not lock in place. I left a VM on Sunday and I still haven’t received a call back. I will be there on April 27 at 730 to drop off my car to get the recall fixed. I expect my car to be detailed when I pick it up More
Morris was very patient and professional. We enjoyed working with him. He went above and beyond to get us the car we wanted. Thank you! We enjoyed working with him. He went above and beyond to get us the car we wanted. Thank you! More
Highly recommend the staff at Hunt Valley Audi! I recently purchased a Q3 and everyone we spoke with was professional, courteous and knowledgeable of the product. I recently purchased a Q3 and everyone we spoke with was professional, courteous and knowledgeable of the product. More
My experience with Dave K. has been great! I have done three deals with Dave now and I expect to make that Four in a few years. Very happy with with the team at Hunt Valley Aud has been great! I have done three deals with Dave now and I expect to make that Four in a few years. Very happy with with the team at Hunt Valley Audi! More
My purchase experience was so professional and smooth. Everyone was so knowledgeable. The service side is equally professional, helpful and friendly. Also I received a video of my car after my visit to sh Everyone was so knowledgeable. The service side is equally professional, helpful and friendly. Also I received a video of my car after my visit to show me the work that was done. Brilliant! I would highly recommend this location. More
Pleasant, unpretentious, and very professional staff who provided an excellent deal. We had seen many similar cars as the one we bought for a lot more money over a 6 week period, peddled by pushy, patronizi provided an excellent deal. We had seen many similar cars as the one we bought for a lot more money over a 6 week period, peddled by pushy, patronizing, or self-aggrandizing salesmen in other places. We went to Audi Hunt Valley once, saw the car, drove it, and took it home for a much lower finance rate than the two credit unions we contacted. More