
Audi Hunt Valley
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I came in at 8am on Monday and was greeted by Lindsey K who was very friendly and professional. She processed my car coming in for 3 warranty work very quickly, and that my vehicle may take the whole day who was very friendly and professional. She processed my car coming in for 3 warranty work very quickly, and that my vehicle may take the whole day to complete, and she issued me an A4 loaner which was very nice to drive. I was out of the shop in less than 10min. The loaner inspires me to get a new A4, so I got my vehicle appraised too. Lindsey K contacted me later in the day that my vehicle will be ready in the morning the next day. I got my vehicle back and returned the loaner. Very satisfied with the work on my car and the professional and customer centric treatment by Lindsey. Thank you. More
Service advisor Eric gave expert advice on service work to be done. Work was completed early. Staff voluntarily provided comprehensive vehicle inspection, and washed and cleaned vehicle carefully. A ver to be done. Work was completed early. Staff voluntarily provided comprehensive vehicle inspection, and washed and cleaned vehicle carefully. A very professional job, again. More
Tony and Baine represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necess customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for me to make informed decisions quickly, I would recommend them unreservedly. More
They were very patient with me. Helped me look for insurance and everything. I recommend this dealership. They made sure I got approved and I walked out with the vehicle I wanted. Helped me look for insurance and everything. I recommend this dealership. They made sure I got approved and I walked out with the vehicle I wanted. More
Baine was great to work with. Helped me evaluate my options and guided me through the purchase process. Made the experience quick and easy. Helped me evaluate my options and guided me through the purchase process. Made the experience quick and easy. More
The issue I came in for was resolved and the customer service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good expe service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good experience. More
These folks were a pleasure to deal with. Very responsive to my internet query and the car was everything they said it was ( and more). Special thanks to Morris Gibson, my sales consultant. Very responsive to my internet query and the car was everything they said it was ( and more). Special thanks to Morris Gibson, my sales consultant. More
Excellent customer service. Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Trac Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Tracey have been a great asset to Audi. Thank you for always looking out for me every time I call. More