Audi Hunt Valley

My experience was very positive. I made my appointment on line at very convenient time. The on line appointment process was very easy and not complicated at all. When I brought my ca I made my appointment on line at very convenient time. The on line appointment process was very easy and not complicated at all. When I brought my car to the service department (I did not need a loaner, although I could have scheduled one), I was immediately greeted with a smile by a friendly service adviser and within a few minutes the process was complete. My service adviser, Chris Becker was friendly, courteous, knowledgeable and efficient! The service was performed in the time frame promised and I was notified by way of a text that my Audi S5 was ready for pick-up. I even received a video via a text showing that my tires and brakes were in good shape... a nice touch. Pick-up of my Audi was quick and easy. It took less than 5 minutes. My Audi was clean and parked right by the entrance for easy access. Thanks you Chris for a very pleasant experience! More

Everyone at the dealership was extremely friendly and courteous. The facility is well maintained and clean. Baine, the sales representative extremely knowledgeable, courteous and interested in meeting courteous. The facility is well maintained and clean. Baine, the sales representative extremely knowledgeable, courteous and interested in meeting my needs. Very conscientious and informative. More

They are easy to work with on all aspects of the auto service. I have not experienced any pressure from them to make a repair or purchase. Very accommodating in the loaner use. Chris was great to work wi service. I have not experienced any pressure from them to make a repair or purchase. Very accommodating in the loaner use. Chris was great to work with. Easier to deal with than other area Audi dealers. More

Another excellent service experience at Hunt Valley Audi! My service advisor Eric was very friendly, professional and explained all the details of the work my car needed. My car needed to be kept for a sec My service advisor Eric was very friendly, professional and explained all the details of the work my car needed. My car needed to be kept for a second day so they provided me a new Audi to use while my car was in the shop! More

Service experience at Audi Hunt Valley is always five star. Well experienced service reps are thorough and thoughtful. star. Well experienced service reps are thorough and thoughtful. More

Great experience with a wonderful staff. Definitely looking forward to working with them again in the future. Definitely looking forward to working with them again in the future. More

Eric was very professional and helpful with my 40k service. I would definitely come back and work with him with my 50k service. service. I would definitely come back and work with him with my 50k service. More

Responsive and efficient in the business transaction and professional in final added value service negotiations professional in final added value service negotiations More

Eric followed threw with the appointment well. Kept me updated. Mechanic was thorough. No attention needed after. Hope I didn’t jinx myself. Kept me updated. Mechanic was thorough. No attention needed after. Hope I didn’t jinx myself. More

Is that Jordan, Chris and Mike are a great team and go above and beyond to help there clients above and beyond to help there clients More