Back

Audi Indianapolis

Indianapolis, IN

4.6
478 Reviews
Contact Dealership

4610B E 96th St

Indianapolis, IN

46240

Directions

By Type

Showing 478 reviews

March 11, 2024

Purchase a Jeep Grand Cherokee L 2 years ago at 7500 miles only driven it to 15,900 miles and check engine light has come on twice, the car stalls on the highway (dealership I took it to drove it 10 mil More

by singhgurpreet.ba
Recommend Dealer
No
Employees Worked With
Joe LeBlanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Audi Indianapolis responded

I'm truly sorry to read about the issues you've been experiencing with your Jeep. It's concerning that these problems persist despite multiple visits to an authorized repair dealership. I understand how frustrating this must be, especially considering the vehicle's value and its importance for your daily commute. Please reach out so we can discuss this further and find a suitable solution together - it is our priority to ensure all of our customers are satisfied with their purchases. Thank you, Neil Brenner - Sales Manager - 317-848-3279

February 21, 2024

PLEASE AVOID AT ALL COSTS. Purchased a 911 Porsche from Audi Indianapolis two weeks ago, only to discover it's an expensive lemon. My salesman Greg Pirinelli despite promises o More

by eliasp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rod Ingalls
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Pirinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kern, Jim Kaczka
Feb 21, 2024 -

Audi Indianapolis responded

Elias, I'm really sorry to read about your experience. This is not the kind of service we aim for and it's clear that we've let you down here. It is important to us that our customers feel confident in their purchases and I apologize that you have been left with a different impression. We take these matters and your safety very seriously and I would like to step in so that we can work towards a resolution together. Please reach out at your earliest convenience so we can discuss this further. Thank you, Jim Kaczka - Used Car Manager - 317-848-4590

February 21, 2024

Joe LeBlanc treats us like we are his only customers. We’ve bought two Audis from him, and he explains the complicated systems very well. He attends to every small detail. We highly recommend him. More

by IndyJayne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Moyer
Feb 22, 2024 -

Audi Indianapolis responded

It's great to know that Joe has been able to provide you with such detailed and personalized service. We're glad he could make your Audi Indianapolis experience a positive one!

November 28, 2023

Efficient and friendly staff. They will always greet you at the bay and when you come through the doors. Never had an issue and they are always quick to respond or help with whate More

by garciacri94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Woods
Nov 28, 2023 -

Audi Indianapolis responded

We're so glad to know you've had consistently positive experiences with our team at Audi Indianapolis. We strive for efficiency and friendliness in all that we do! Thanks for the review!

November 17, 2023

Great people and no pressure service every time. Love the video updates via text from the technician. More

by Eakee9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gillespie
Nov 17, 2023 -

Audi Indianapolis responded

We're glad to know you appreciate our no-pressure service and video updates at Audi Indianapolis. Thanks for the positive feedback!

November 11, 2023

Amazing service! Andrew Davis is who helped me and my goodness was his customer service superb! I ended up getting a rental while I waited for my car. All of my quest More

by LMack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Davis
Nov 13, 2023 -

Audi Indianapolis responded

We're so glad to know that Andrew provided you with top-notch service at Audi Indianapolis. We appreciate your feedback and hope to assist you again in the future!

October 05, 2023

Best I’ve been to. Service department is next level. Organized and professional. Plus they have common sense which can be rare. More

by Jeff.Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Ingalls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Audi Indianapolis responded

Jeff, we're delighted to know you had a great experience with our service department at Audi Indianapolis. We pride ourselves on being organized and professional - thanks for noticing!

October 03, 2023

Tom Wood Audi has provided excellent service since I purchased my Q5. Stephen Snodgrass was the service technician I worked with. He is friendly, professional and communicated well keeping me updated More

by slgoff620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Snodgrass - Service Department
Oct 03, 2023 -

Audi Indianapolis responded

We're delighted to know that you've had a great experience with our service team, especially Stephen. Thanks for choosing Audi Indianapolis and sharing your positive feedback!

September 12, 2023

Swarming with employees eager to help the customer. Justin Gillespie recognized us when we walked in, very friendly and professional. No fuss about warranty repairs just got things done quickly and eff More

by jdocIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Sep 13, 2023 -

Audi Indianapolis responded

We're glad to know that you had a positive experience with Justin and our team at Audi Indianapolis. It's great to see that your warranty repairs were handled efficiently and professionally. Thanks for choosing us!

August 29, 2023

Outstanding experience! Rob was great! Audi is amazing! Thank you for an easy stress free transaction. More

by SEBC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Audi Indianapolis responded

We're delighted to know that you had an outstanding experience with Rob and our team here at Audi Indianapolis! Our team is always here to provide a stress-free and easygoing purchase experience. Enjoy your new Audi and thank you for the review!

1
...