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Audi Indianapolis

Indianapolis, IN

4.7
542 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 542 reviews

June 30, 2026

Ben did an excellent job diagnosing and resolving the SOS issue on my Audi. He kept me informed throughout the process, explained everything clearly, and made sure the repair was completed correctly. The ser More

by Kenaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 01, 2026 -

Audi Indianapolis responded

Kenaz, we're so pleased to hear Ben took such good care of you! Thank you for choosing Audi Indianapolis Service. We appreciate your business and look forward to seeing you next time!

June 30, 2026

Gibson is very polite very knowledgeable and accommodating. He toke care of everything and made it very easy . Goes above and beyond. More

by Taha BenSaad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibson
Jul 01, 2026 -

Audi Indianapolis responded

Taha, we are so pleased to hear that Gibson provided such a knowledgeable and accommodating experience. Thank you for choosing Audi Indianapolis!

June 30, 2026

Had new tires put on 6 months ago, then had the dealership do a full alignment. Ha no issue doing the alignment and was told everything was good. Less than 10,000 miles the back two tires are worn More

by Dutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael service department
Jul 01, 2026 -

Audi Indianapolis responded

Thank you for sharing your feedback. I apologize for the issues you've experienced with your tire alignment and the inconvenience it has caused. We take these concerns seriously and would appreciate the opportunity to discuss this further with you. Please contact me at your earliest convenience so we can address your concerns and work towards a resolution. Thank you, Chris Wisnieski - Service Manager - 317-848-3775

June 27, 2026

Simply put, I remain an Audi driver because of the quality of Audi Indianapolis service department. Competent, willing to listen, a high-performing team. More

by Kahlrichs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Brenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wisnieski
Jun 29, 2026 -

Audi Indianapolis responded

We couldn't be happier to read this five-star review for our Service Department! Thank you for choosing our team and for sharing your support. See you next time at Audi Indianapolis!

June 26, 2026

I had a great experience at tom wood Audi with josh sides - thanks so much More

by Schwindy87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Audi Indianapolis responded

Hi Schwindy87, thank you so much for the 5-star review! We are thrilled to hear that you had a great experience with Josh Sides at Audi Indianapolis. We truly appreciate your feedback and hope to see you again soon!

June 16, 2026

The service at Audi Indianapolis was outstanding, and that by the Service Advisor- Mr. Steve Snodgrass was excellent. Certainly a 5/5. Thank you More

by Ishwarkanch80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Snodgrass
Jun 16, 2026 -

Audi Indianapolis responded

Thank you for rating Audi Indianapolis five stars. We will be sure to tell Steve how much you appreciated his help! We look forward to working with you in the future! Have a great day!

June 12, 2026

Nathan was super helpful finding an affordable solution to my cars issues Fast and responsive More

by Audigirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 15, 2026 -

Audi Indianapolis responded

Thank you for stopping by to leave Audi Indianapolis a wonderful review! Nathan will appreciate your kind words.

June 08, 2026

Overalk, a very good experience. My service contact Tou did an excellent job of explaining the situation and serviced my car quickly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tou-Service
Jun 09, 2026 -

Audi Indianapolis responded

Hi Tony, thank you for sharing your positive feedback about Tou and the team! We appreciate your business here at Audi Indianapolis. See you next time!

June 05, 2026

Great experience working with Steve Snodgrass during the Q5 maintenance. Please note that a 2.7% ADDITIONAL FEE APPLIES WHEN PAYING BY CREDIT CARD. More

by Syed F Imam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 08, 2026 -

Audi Indianapolis responded

Syed, thank you for sharing your experience working with Steve on the Audi Indianapolis team! We look forward to assisting you again.

June 05, 2026

Deal was going good till we learn at the purchase that only one key was available for the vehicle. That is going to cost me over $300 to get program. Plus it’s a major hassle to get done. Not happy about More

by roady47909
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 09, 2026 -

Audi Indianapolis responded

We appreciate your feedback, and we apologize for any confusion regarding the key situation. We will make sure to address this internally to prevent it from happening in the future. If there's anything else we can do to assist, please don't hesitate to reach out. Thank you for bringing this to our attention. - The Audi Indianapolis Team

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