Audi Indianapolis

Very positive experience working with Nathan. He was pleasant and courteous. A true professional. He’s the third or fourth Service Advisor that I’ve had the pleasure of working with at Audi of I He was pleasant and courteous. A true professional. He’s the third or fourth Service Advisor that I’ve had the pleasure of working with at Audi of Indianapolis and they have all been top notch. 👍👍 More

Competent, responsive and customer oriented service. Rely on Steve Snodgrass for all my service needs. He takes excellent care of his clients Rely on Steve Snodgrass for all my service needs. He takes excellent care of his clients More

Fast and fair dealing. We verbally agreed on terms over the phone and then there were no surprises through closing. All in all very happy with the transaction process with We verbally agreed on terms over the phone and then there were no surprises through closing. All in all very happy with the transaction process with Cole S. Thanks Cole!! More

Quick and easy. Everything was professional and the work was done correctly. Communication was great Everything was professional and the work was done correctly. Communication was great More

Had first annual scheduled appointment for service. Got me taken care of quickly, provided a Lyft driver to get home and back to pick up my vehicle. Couldn’t be easier. Got me taken care of quickly, provided a Lyft driver to get home and back to pick up my vehicle. Couldn’t be easier. More

Staff was professional and courteous. My vehicle was serviced in a timely manner. Thank you. My vehicle was serviced in a timely manner. Thank you. More

Great dealership with excellent service department. They were efficient and friendly with service. Can’t say enough great things every time I go for service. They were efficient and friendly with service. Can’t say enough great things every time I go for service. More

Outstanding and very timely response and service to resolve my issue. Really appreciated use of a new loaner car. Kudos to Stephen Snodgrass resolve my issue. Really appreciated use of a new loaner car. Kudos to Stephen Snodgrass More

Horrible experience. My daughter bought her first car, a used 2017 Q5 from this dealership in August as she was going to college. They claimed they had done all the maint My daughter bought her first car, a used 2017 Q5 from this dealership in August as she was going to college. They claimed they had done all the maintenance and the vehicle was in perfect working condition , not needing service for another 10k miles. Within a week of purchase she had to start adding 1-2 quarts of oil 1-2 times per month. She took the car back into service and they told her the car needed a new engine that would cost more than what she paid for the vehicle. She wanted to stay with the dealership and find another vehicle on the lot. However now that they "know" the car is using oil, they gave her a trade in value of less than half of what she paid for it 4 months ago. I would avoid this dealership at all costs. They obviously have honesty issues and are looking to take advantage of their customers. More

Our recent service experience went well. We got the vehicle in and within 2 hours, the vehicle was completed with no issues. Much thanks to the service department We got the vehicle in and within 2 hours, the vehicle was completed with no issues. Much thanks to the service department More