Audi Indianapolis

I had the pleasure of working with Trey Scruggs and my experience was exceptionally great! I was placed in a loaner and the services done to my car were fast and sufficient! Thank you! experience was exceptionally great! I was placed in a loaner and the services done to my car were fast and sufficient! Thank you! More

Great Service from Joe LeBlanc We recently purchased our first Audi vehicle. We were welcomed by Mr Leblanc. He provided us with the best customer service we could have asked for. We recently purchased our first Audi vehicle. We were welcomed by Mr Leblanc. He provided us with the best customer service we could have asked for. He listened to our needs and recommended a car based on them and not what he would like to sell. He took extra time to explain the basics of our new car. We would even say that he went above and beyond in his attention. Heather Moyer did a fantastic job explaining all the financing options available to us. She is friendly and work to fine you the best options for your needs. She is a delight to work with. The reason we are not giving a 5 star rating is one of their managers was never introduced to us even if we dealt with him through our salesman. We came to call him Mister No Smile during our time at the dealer. He did not appear from our far away perspective as a friendly person. An additional reason for less than 5 stars would be that we received a car that was not fully detailed on the inside. Thankfully, Joe Leblanc made sure to clean the most of it before we drove away. Overall, our experience was great and we definitely recommend working with Mr. Leblanc if you ever consider buying an Audi in Indianapolis. We sure will use his service again in the future. More

First time purchasing an Audi I was very pleased overall with the service and interactions with the staff. I was surprised to find that this luxury brand is still playing the nonse I was very pleased overall with the service and interactions with the staff. I was surprised to find that this luxury brand is still playing the nonsensical "I have to ask my manager" game. In the end we agreed on a fair deal. More

This was my first time at Audi and a very pleasant experience. Timing was great I could see my car the whole time...everything was excellent. experience. Timing was great I could see my car the whole time...everything was excellent. More

Normally, I dislike the entire experience of buying a car. Bruce Peterson and Audi made it surprisingly easy. I felt absolutely no pressure. Bruce was friendly, professional and knowledgeable. I would car. Bruce Peterson and Audi made it surprisingly easy. I felt absolutely no pressure. Bruce was friendly, professional and knowledgeable. I would definitely recommend seeking him out next time you are in the market for an Audi!! More

Spot easy to make and got in quickly. Service was fast and curteous. Got car sooner than expected. Mr. Thames gets a 10/10 rating from me and curteous. Got car sooner than expected. Mr. Thames gets a 10/10 rating from me More

My Service rep did an Excellent !!!! Sun also helped me a great deal on set up of options The lone car was what was needed a great deal on set up of options The lone car was what was needed More

the service department is outstanding. Very accommodating and courteous. They do a great job explaining what needs to be done and why. They also squeeze me in for emergencies! and courteous. They do a great job explaining what needs to be done and why. They also squeeze me in for emergencies! More

First time Audi owner along with first visit to Audi Indianapolis. Darrick was prompt and professional in addressing the warranty services that brought me in for service. Darrick did a deeper dive and f Indianapolis. Darrick was prompt and professional in addressing the warranty services that brought me in for service. Darrick did a deeper dive and found another warranty issue he added into this appointment thus avoiding another visit to dealership. More

Dennis Buterbaugh was prompt during all of his communications. He exchanged emails with me and also spoke with me on his personal cell. After a lot of negotiation, in good faith, Dennis and I were communications. He exchanged emails with me and also spoke with me on his personal cell. After a lot of negotiation, in good faith, Dennis and I were able to agree to a fair deal and I was able to pick up the vehicle within 4 hours of that. I appreciate Dennis working with me on getting to the price that I wanted! In addition, Dennis was friendly and cordial upon meeting him at the dealership, and he took the time out to explain features of the car and talk about other things as well. Heather in finance was also fantastic. Extremely transparent, no pressure to purchase additional items, quick, efficient, friendly and caring. Thanks Heather! I will definitely purchase another vehicle from him and Audi Indianapolis! They were great to negotiate with. More