Audi Indianapolis

Not a very good service department The service department has let me down many times. Car not done at time it was promised or had to bring back again to get same problems fixed till the The service department has let me down many times. Car not done at time it was promised or had to bring back again to get same problems fixed till they finally did it right. The only good thing was their service advisor Andrew More

Quick, Easy, Professional I was in the market for a particular car with certain features and Rob Graves helped to locate the car from a dealership in a different state and had I was in the market for a particular car with certain features and Rob Graves helped to locate the car from a dealership in a different state and had it delivered to Indy. The whole process went quick and easy and everyone involved was professional as expected. More

Good Dealership and good price Joe walked us through the car. He really knew the vehicle!! I would recommend this dealership to one. The price on the vehicle was priced right. Joe walked us through the car. He really knew the vehicle!! I would recommend this dealership to one. The price on the vehicle was priced right. More

Audi TT brake replacement Andrew F consistently surpasses my expectations. He is extremely professional and a joy to do business with...even when he gives me bad news. I retur Andrew F consistently surpasses my expectations. He is extremely professional and a joy to do business with...even when he gives me bad news. I return to service my car at this dealership because of Andrew. More

Routine service Timely service very courteous and helpful. Work completed within the estimated time frame. Very quick turnaround on recall visit. I have run out of th Timely service very courteous and helpful. Work completed within the estimated time frame. Very quick turnaround on recall visit. I have run out of things to say. More

Excellent customer service 55K service was promptly executed. Check in and check out process smooth. Was able to use Audi coupons to bring the service of the cost down. 55K service was promptly executed. Check in and check out process smooth. Was able to use Audi coupons to bring the service of the cost down. More

Excellent from start to finish. Excellent from the beginning to end. Could not be more pleased. Very professional and efficient. Work was done as expected and finished when promised. Excellent from the beginning to end. Could not be more pleased. Very professional and efficient. Work was done as expected and finished when promised. Perfect. More

Buying the 2018 RS5 I went to the Audi dealer on a Saturday to drop off my S5 for some maintence and upon seeing the new RS5, which had arrived at the dealer only a few d I went to the Audi dealer on a Saturday to drop off my S5 for some maintence and upon seeing the new RS5, which had arrived at the dealer only a few days before, Justin was nice enough to take time out of his extremely busy day to help me out and even get me a discount on the car. I was able to leave the dealer that day with the new RS5. It was a wonderful experience and I will take my business to Justin Locke every single time I buy a new car. I highly recommend him if you would like an exceptional experience. More

10K service Mike my service rep was outstanding courteous and went ou t of way to get my car to my home Gentemean who dropped me home was also very professional Mike my service rep was outstanding courteous and went ou t of way to get my car to my home Gentemean who dropped me home was also very professional and polite More

5 Star Experience Upon arriving at Tom Wood Audi I already knew which vehicle I was going to purchase from their lot because I had already completed my research before Upon arriving at Tom Wood Audi I already knew which vehicle I was going to purchase from their lot because I had already completed my research before I had even went. The salesman who helped me was Dennis. He was a very nice gentleman. He never lied to me, he never tried to mislead and he did not try to sell me something that I did not want. He made sure I got exactly what I wanted and at a great price. I did check my vehicle out on Kelley Blue Book for the value on my vehicle and I paid what my vehicle was worth. He also was very very professional as well. So I am pleased to say that I am very happy with my purchase. This is the 2nd Tom Wood dealership that I had gotten a vehicle from and was very happy when I left. Therefore, I would most definitely recommend the Tom Wood name to anyone who is looking to buy a vehicle because when someone walks out with their new vehicle they give the customer a 5 Star experience. So I just want to give a huge, Thank You to Dennis and all of the staff at Tom Wood Audi. More