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Audi Indianapolis
Indianapolis, IN
542 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 542 reviews
November 30, 2017
Great experience Our salesperson Rob was great to work with and made it easy. He made sure the process went smoothly and got the car went wanted quickly. Our salesperson Rob was great to work with and made it easy. He made sure the process went smoothly and got the car went wanted quickly. More
by Jeff
Employees Worked With
Rob Graves
November 30, 2017
Oil and tire change This was my first oil change since purchasing my A4. I also had my tires switched to the winter tires. The service was great and the waiting areas w This was my first oil change since purchasing my A4. I also had my tires switched to the winter tires. The service was great and the waiting areas were very convenient comfortable. More
by MAW
Employees Worked With
Darrick
November 17, 2017
BMW 528i The sales , receptionist and finance people were all extraordinarily friendly , courteous, and efficient. The physical plant was beautiful and very cl The sales , receptionist and finance people were all extraordinarily friendly , courteous, and efficient. The physical plant was beautiful and very clean. I liked the water bottles served to customers as well and the general ambience of the showroom. More
by rfclark83
November 15, 2017
I love my Audi! Joe LeBlanc was my sales associate and he took the time to take me through the entire car after purchasing my new Audi! The Dealership has already cl Joe LeBlanc was my sales associate and he took the time to take me through the entire car after purchasing my new Audi! The Dealership has already closed and he took over an hour and a half after closing hours to go through everything with me! It was much appreciated! It was a great buying experience and all of my questions were answered! Thanks Joe! More
by Chrsrn6
Employees Worked With
Joe LeBlanc
November 01, 2017
My 2013 Audi Q7 File Flange recall There was service recall for my 2013 Audi Q7 to have fuel flange inspected and repaired. Repaired in 30min from start to finish. I am happy with servi There was service recall for my 2013 Audi Q7 to have fuel flange inspected and repaired. Repaired in 30min from start to finish. I am happy with service. More
by dhogan1031
Employees Worked With
Bryce Wood
November 01, 2017
Accommodating Sales Staff When I started my vehicle purchase process I was not considering an Audi. However, the sales experience I had at the luxury car brand I thought I want When I started my vehicle purchase process I was not considering an Audi. However, the sales experience I had at the luxury car brand I thought I wanted to buy sent me over to Audi. The experience was so much better at Audi; it was more customer-centric. Justin Locke, the sales associate who assisted me, could not have been more accommodating to my schedule, my particular vehicle preferences regarding colors and features, or other uncertainties. I am so pleased with my new Audi! More
by DJLB
Employees Worked With
Justin Locke
October 27, 2017
Steve Malz is fantastic I researched the vehicle I wanted and found it at Tom Woods Audi. Steve Malz worked on the deal throughout the day and persuaded the rest of the team I researched the vehicle I wanted and found it at Tom Woods Audi. Steve Malz worked on the deal throughout the day and persuaded the rest of the team to stay well past closing to make it happen. Very nice and welcoming. More
by John Schmidt
Employees Worked With
Steve Malz
October 27, 2017
Poor communication Besides being overpriced, the service consultants attempt to quickly have you sign a generic work order. When you ask exactly what will be done, they Besides being overpriced, the service consultants attempt to quickly have you sign a generic work order. When you ask exactly what will be done, they look annoyed and use a phony, overly polite tone. They also don't honor your appointment time, as you could arrive on time but your car won't be pulled into the garage for 30-40 minutes. More
by tommy123
Employees Worked With
Don't remember
October 23, 2017
Exceptional service consultant Every time I go to my service consultant he goes above and beyond to help in anyway that he can. He is extremely knowledgeable about Audi products. Every time I go to my service consultant he goes above and beyond to help in anyway that he can. He is extremely knowledgeable about Audi products. Couldn’t ask for better service More
by MrsQTBatootie
Employees Worked With
Bryce Wood
October 13, 2017
Service call Very friendly and helpful in getting my car in an serviced. I will be using this dealership moving forward for my vehicle and any questions that I may Very friendly and helpful in getting my car in an serviced. I will be using this dealership moving forward for my vehicle and any questions that I may have More
by Hj1153
Employees Worked With
Derrick
