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Audi Indianapolis

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.6
504 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 504 reviews

April 13, 2023

Service Department yesterday was fantastic! Justin went above & beyond and was able to get me in for an oil change without an appointment. Their service is wonderful! More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 19, 2023 -

Audi Indianapolis responded

Justin will appreciate the shoutout! Thank you for sharing this positive feedback about the Audi Indianapolis team, Cooper.

April 12, 2023

I have been very pleased with the whole dealership. The sales team and service department are outstanding. More

by dgatlin211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 19, 2023 -

Audi Indianapolis responded

We appreciate your kind words and are thrilled to hear that you've had a great experience with our dealership! Thank you for choosing Audi Indianapolis and we look forward to seeing you again in the future.

April 11, 2023

Unfortunately, the vehicle had an issue with its front passenger's window not fitting correctly once the door was closed. This issue should have been caught and corrected during the PDI process. Als More

by Glad its an Audi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Audi Indianapolis responded

I apologize for the issues you encountered with your vehicle. It is our goal to deliver a professional and accommodating purchase experience, and we never intend to inconvenience our guests. I assure you that we will keep this feedback in mind as we strive to improve in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to help make this right. If you are willing to discuss this further, please feel free to reach out. Best, Neil Brenner - Sales Manager - 317-848-3279

April 11, 2023

Audi Indianapolis is a great place to take your car. We have been customers for close to 20 years. Prompt, professional and effective! More

by Sonip1280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Woods
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Apr 19, 2023 -

Audi Indianapolis responded

Thank you for your loyalty and continued business with us here at Audi Indianapolis! It is always a pleasure to assist you and we look forward to your next visit with us! Take care!

Apr 20, 2023 -

Sonip1280 responded

Audi Indianapolis is a great place to take your car. We have been customers for close to 20 years. Prompt, professional and effective!

March 28, 2023

Justin is outstanding. He is a 10 on a 5 point scale. He listened carefully as I explained my issues and the history of the car. He offered a loaner car before I could even More

by Mmaurerman
Recommend Dealer
Yes
Employees Worked With
Justin. Service advisor
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Mar 28, 2023 -

Audi Indianapolis responded

Thank you for the review! We are thrilled to hear that Justin delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Audi Indianapolis!

March 28, 2023

They always live up to their commitments. Kind of rare with car dealerships these days. More

by Marknewbie325
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 29, 2023 -

Audi Indianapolis responded

We are happy to hear from you! Thank you for choosing Audi Indianapolis and for sharing your experience. Drive safely until we see you next!

March 25, 2023

The service provided by the people at this dealer continues to be outstanding. I have always been kept informed and treated with professionalism, respect and respect of my time. More

by vrosen10737
Recommend Dealer
Yes
Employees Worked With
Justin Locke
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Mar 27, 2023 -

Audi Indianapolis responded

Thanks for the great review of Audi Indianapolis! We are so glad to have you as a client.

March 15, 2023

From the sales department to the service department and even the parts department Tom Wood Audi has been amazing and has exceeded our expectations. More

by V. Bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Pirinelli, Josh Kern, Rachael Woods, Graham Gillie
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Mar 16, 2023 -

Audi Indianapolis responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back!

February 19, 2023

Great great great great great very very nice and helpful . We really appreciate his help. More

by dowelled
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Ciravolo
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Feb 20, 2023 -

Audi Indianapolis responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- Audi Indianapolis Team

February 11, 2023

Terrible service. Did unauthorized work, billed me and refused to remove the inappropriate charges. Like the car, not this dealership. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
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Feb 13, 2023 -

Audi Indianapolis responded

Jason, your review is very concerning to read. This does not sound like the straightforward and accommodating professionalism I expect from our team, and I would like to speak with you about your experience directly so we can make things right here. I won't be able to locate your contact information without a last name, so please give me a call at your earliest convenience. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

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