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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
301 Reviews

301 Reviews of Audi Indianapolis - Service Center

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December 04, 2021

Austin exemplifies what good customer service looks like. Austin is the reason I continue to go there for service. More

by Allen.Tunstall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
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Dec 06, 2021 -

Audi Indianapolis responded

Allen, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Austin and the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

December 01, 2021

My car feels amazing! Costed a pretty penny but was worth every bit! Justin took great care of me! Will be back again. More

by Naz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin gillespie
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Dec 02, 2021 -

Audi Indianapolis responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with Justin. We appreciate your confidence in the Audi Indianapolis team to get the job done and are looking forward to seeing you back next time!

November 28, 2021

Great dealership,, Got my wife's Q7 in for Oil & filter Great dealership,, Got my wife's Q7 in for Oil & filter change,, and a new rear window wiper blade.. Austin Thomason took care of us in a very time More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Thomason .
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Nov 29, 2021 -

Audi Indianapolis responded

Thank you for the excellent review of Audi Indianapolis! We will share your warm regards with Austin for ensuring you and your vehicle are taken care of. See you next time for another five-star service visit!

November 23, 2021

Ben Robbins is an excellent service consultant. The dealership took care of my issue promply. I highly recommend them More

by Morrisjeffreyd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Robbins
Report | Print
Nov 24, 2021 -

Audi Indianapolis responded

It's great to hear that Ben was wonderful to work with. We are happy that we could take care of your vehicle's issue. The entire Audi Indianapolis team appreciates this review.

November 15, 2021

Professional, reliable, and timely service. Explains service repair needs and costs ahead of time. Setting allows for work while waiting for repair. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Justin
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Nov 16, 2021 -

Audi Indianapolis responded

Mel - Thank you for the many kind words! We are very glad to hear that you had a positive experience working with our service team. Hope to see you next time at Audi Indianapolis!

November 09, 2021

Service manager explained all work planned for the day and addressed other issues that were not on the recall. More

by Dyer.rip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 11, 2021 -

Audi Indianapolis responded

We are happy to hear our team delivered such communicative, top-notch service! Thank you for choosing Audi Indianapolis and for sharing your positive experience. See you next time!

November 01, 2021

The 40k service for my 2018 Q5 was performed. Thanks Austin and mechanics in the service garage - great job. More

by johnbpierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Nov 01, 2021 -

Audi Indianapolis responded

John, thanks for trusting Audi Indianapolis with your Audi Q5's 40,000-mile service! We hope to see you back again for your future maintenance needs. Have a great day!

October 29, 2021

Knowledgeable and friendly people that will work with you, whether it be a purchase, lease or service. More

by mchl.ksslr@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Locke
Report | Print
Oct 29, 2021 -

Audi Indianapolis responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back down the road!

October 27, 2021

Service rep of Audi by phone talked me thru resolving a false indicator light that wouldn’t go off. Great timesaver and excellent communication effort by the rep. Saved me a trip to the dealership. More

by Mikesnoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 28, 2021 -

Audi Indianapolis responded

Hi Mike - We are thrilled that our team could be of assistance! Thank you for choosing Audi Indianapolis and for taking the time to share your positive feedback. We hope to work with you on your future service needs!

October 21, 2021

Ben was great, service was quick through on both of my vehicles. I would recommend the dealership to anyone that owns audi. More

by dhogan1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Robbins, in service
Report | Print
Oct 22, 2021 -

Audi Indianapolis responded

Thanks for this great review of Audi Indianapolis! We're pleased that Ben took great care of your two vehicles. Thanks for trusting us to get the job done right.

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