Audi Indianapolis - Service Center

Great customer service by Justin in the service area last Saturday. First class! Saturday. First class! More

Audi Indianapolis has always treated me well. They are organized, efficient, and want the best for their customers. organized, efficient, and want the best for their customers. More

Very friendly and completed all service request! Excellent! I was early and you still scheduled me in and this was appreciated. Waiting area was perfect too! Excellent! I was early and you still scheduled me in and this was appreciated. Waiting area was perfect too! More

Amazing customer service. Mark and Donny went above and beyond. Personally drove to my car and help to gain access on a Saturday - 30 minutes before closing - had a half eaten banana in there and wallet an beyond. Personally drove to my car and help to gain access on a Saturday - 30 minutes before closing - had a half eaten banana in there and wallet and cell phone. If they had not show. Up my car would have sat there for hours for a tow and not be able to be evaluated till Monday. Come to find out someone had taken my key vs car issue and I had theirs… they then helped track that person down via their VIN and customer database so we could swap keys. My whole weekend would have been ruined if they had not helped. More

Mike was great to work with & one of the nicest people I’ve encountered at this dealership. He addressed all of my concerns. I was disappointed with the car wash. There was grease in multiple areas on the I’ve encountered at this dealership. He addressed all of my concerns. I was disappointed with the car wash. There was grease in multiple areas on the exterior of my car. One of the guys left some trash in my car which I had to dispose of. More

Fast in and fast out! Justin was ready for me, everyone friendly, showroom was clean, always great service here. On our 7th Audi because of Indy Audi and the people friendly, showroom was clean, always great service here. On our 7th Audi because of Indy Audi and the people More

Recommended new tires so went to Discount Tire they said tires still in the green and do not need replaced yet. Also cracked windshield during wash but refused to take responsibility. tires still in the green and do not need replaced yet. Also cracked windshield during wash but refused to take responsibility. More

Due to the age and milage of my car, I knew there would be several issues to be listed on an inspection, Austin listened to what my concerns were with the car and what specifically I needed to have done th be several issues to be listed on an inspection, Austin listened to what my concerns were with the car and what specifically I needed to have done that morning. He understood and I received a listing of potential future items to be dealt with, while getting the oil and filter change I needed at the time. Very efficient and timely. More

Did excellent job. Returned car early with clean inside and outside Satisfied all my concerns regarding the condition of all major car systems I was pleased and outside Satisfied all my concerns regarding the condition of all major car systems I was pleased More

Austin goes above & beyond in service! If you need Audi service, he is your man! He always steps up & handles everything for you!!! Love my Audi service, he is your man! He always steps up & handles everything for you!!! Love my Audi More