Audi Indianapolis - Service Center

My advisor was Austin. He immediately came out to the car to greet me. Took me inside and went over why I was there. After that he asked were there any other concerns or anything they could check out. He com to greet me. Took me inside and went over why I was there. After that he asked were there any other concerns or anything they could check out. He communicated with me while I was there. Austin was GREAT!!! I will always reach out Directly to him the next time I need to bring my car in. More

Outstanding level of communication while my Q5 was repaired; Austin provided the highest level of service and went above and beyond to ensure my vehicle was repaired and that I had interim transportat repaired; Austin provided the highest level of service and went above and beyond to ensure my vehicle was repaired and that I had interim transportation. More

Had annual service done and winter tires switched out. Service as always was spot on. Service tech was professional and attentive as always. Facility was clean and safe. Service as always was spot on. Service tech was professional and attentive as always. Facility was clean and safe. More

Very good service. Vehicle was ready at the appointed time. Appointment had been recorded in the dealer register. Vehicle check identified additional required repairs. No surprise time. Appointment had been recorded in the dealer register. Vehicle check identified additional required repairs. No surprise More

Service was fine but the cost was much higher than anticipated. Also, I was asked to upgrade my tires and alignment with no regard to wear and tear of current tires — only mileage. anticipated. Also, I was asked to upgrade my tires and alignment with no regard to wear and tear of current tires — only mileage. More

Always a good experience at Audi Indy. They put the customer first. Easy in and out. Pick up was a breeze. Will see them again in 10,000 miles. customer first. Easy in and out. Pick up was a breeze. Will see them again in 10,000 miles. More

Mike Silos in Service is a rockstar. We stopped in on an NC-MN road trip on a Saturday morning with engine splash shield issues on our Q5. The shield had lost some screws and we worried it would come loose NC-MN road trip on a Saturday morning with engine splash shield issues on our Q5. The shield had lost some screws and we worried it would come loose at highway speeds. Mike and his crew welcomed us, got the car into the service bay despite an obviously busy morning, fixed the problem for a super reasonable price, and got us back on the road home in under an hour. Can't say enough about how we were greeted and treated. More

Excellent service thank you very much! Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. areas marked in red before submitting. Your review needs to be at least 25 words long. More

The staff were Friendly; the process was easy to follow: I liked the texting feature for the updates on the status of my service appointment I liked the texting feature for the updates on the status of my service appointment More

I received the highest care when having my car serviced. I will continue to purchase my vehicles and have them serviced at Audi of Indianapolis. I will continue to purchase my vehicles and have them serviced at Audi of Indianapolis. More