Audi Indianapolis - Service Center

The staff were Friendly; the process was easy to follow: I liked the texting feature for the updates on the status of my service appointment I liked the texting feature for the updates on the status of my service appointment More

I received the highest care when having my car serviced. I will continue to purchase my vehicles and have them serviced at Audi of Indianapolis. I will continue to purchase my vehicles and have them serviced at Audi of Indianapolis. More

The car was serviced as part of a recall campaign concerning a wiring harness associated with the transmission. I was advised there were two additional updates to be made involving system software. I concerning a wiring harness associated with the transmission. I was advised there were two additional updates to be made involving system software. I was provided a rental car from Sixt Car Rental. I was kept appraised of service progress ands was allowed to return the rental to the dealership. Ben, the service adviser, did a very creditable job attending to the recall and in keeping me informed. My expectations of service from a premium automobile brand were well met. More

Darrick took great care of us, had a car waiting, got our service done in record time and called for us to pick up. Excellent service as always service done in record time and called for us to pick up. Excellent service as always More

Audi on 96th and Keystone was awesome while my car was being serviced Derek made sure that I had a vehicle to drive until mine was done great customer service I highly recommend them I will be returning t being serviced Derek made sure that I had a vehicle to drive until mine was done great customer service I highly recommend them I will be returning to them for all my service needs in the future More

Great service. Very good device person. Yes yes yes yes yes yes yes yes Very helpful and courteous. Overall agood quick painless experience. Thanks yes yes yes yes yes yes Very helpful and courteous. Overall agood quick painless experience. Thanks yes yes More

Great service and fast 20K service took only an hour..great service from Justin ..took my Infiniti in for some minor service and it took about two hours. Thanks 20K service took only an hour..great service from Justin ..took my Infiniti in for some minor service and it took about two hours. Thanks More

The explanation for why my mirror compass malfunctions was not accurate. I'm not satisfied that there is no way to repair it. This has been a problem with this car for 4 years was not accurate. I'm not satisfied that there is no way to repair it. This has been a problem with this car for 4 years More

I was disappointed with the lack of attention I received during this visit (2 1/2 weeks to fix the problem). Poor communication/follow up throughout the 2 1/2 week period. Took the staff 25 minutes to get c during this visit (2 1/2 weeks to fix the problem). Poor communication/follow up throughout the 2 1/2 week period. Took the staff 25 minutes to get car, once the invoice was handed to me for my signature. Car was however clean. More

I was not very happy with my service. One day after service, my light comes on that my tire is low on air. I don’t know which tire, so I check them all and find out ALL are low! I put air in them, and service, my light comes on that my tire is low on air. I don’t know which tire, so I check them all and find out ALL are low! I put air in them, and was upset that this was not checked the day before at my annual service. The next problem came the next night when I’m driving On the highway. It was daylight when I started but then when the sun went down, the inside and Outside of my car was dark. My light settings were changed, so I had to pull over and reset my lighting settings😡. One more thing I forgot to mention. when I checked in, I told them my second key fob was not working. When I checked out I asked about the key fob and he said, "we changed the battery", Well the key fob is still not working. They did not check to see if it worked or not. There's gotta be more than just the battery because I don't use that spare. I am very disappointed in my last trip to this dealership. More