Audi Indianapolis - Service Center

Great customer service. Very efficient at getting checked in, and Vu explained everthing, got me into a loaner, and kept me up to date on the progress of my vehicle perfectly. He answered my texts in a timel in, and Vu explained everthing, got me into a loaner, and kept me up to date on the progress of my vehicle perfectly. He answered my texts in a timely manner. Very happy with the service there. More

Mr. Graves and Mr. Fier were courteous and efficient as usual. It is never a hassle to have dealings with this high quality Audi dealership usual. It is never a hassle to have dealings with this high quality Audi dealership More

still dedicated Top Notch service fast friendly courteous we as in Tom woods and I are having a problem with an outside contractor that does rack and pinion they have Top Notch service fast friendly courteous we as in Tom woods and I are having a problem with an outside contractor that does rack and pinion they have installed a second one on my car and it has failed they are trying diligently to find another contractor or company that does rack and pinions for my 97 Audi A4 and pledged that they will make it right I have all the confidence in the world that they will More

Excellent recall repair Dealer staff was prompt and professional at vehicle check in. Service representative was thorough in understanding needed service. Service was complet Dealer staff was prompt and professional at vehicle check in. Service representative was thorough in understanding needed service. Service was completed in timely manner (consistent with time estimate). Comfortable waiting area with refreshments and service representative provide interim status updates. Complied with my request to not wash car since not touch-free system).prompt checkout and personalized thank you at completion. More

Recall update, very easy and done at my convenience! I was leaving town and Chris arranged for my Uber on the front end and allowed me to be picked up after Hours on the back end. He confirmed the updates was leaving town and Chris arranged for my Uber on the front end and allowed me to be picked up after Hours on the back end. He confirmed the updates were completed while I was away and sent a link for the after hours pick up on the return! Easy and very satisfied with the way everything was handled. Thank you Chris and Trey Scruggs for setting up and handling things in the most professional way possible! More

Purchased a used car & less than 60 days it needs a new battery. I call to get an appointment, drop off car at 8:30 & they say we will call/text. I Uber to work, get a text at 4:30 it needs new battery. battery. I call to get an appointment, drop off car at 8:30 & they say we will call/text. I Uber to work, get a text at 4:30 it needs new battery. Price seemed slightly high, but I tell them if you can get it done today go ahead. I’m told it was a special order item. I asked if oil change was done, after 45 minutes they come back and said no. Needed different filter? I asked them to call me, asked if I could come pick up wad told yes but service closes at 6. I will put out front. Arrive & car won’t start, had my son come give me a jump. Took to another place yet that evening & got battery & oil change? Never will spend another dime here! More

Always great service Chris and his team are the best always making sure everything is done 💯 and making sure I am comfortable waiting for my car! Just a great atm Chris and his team are the best always making sure everything is done 💯 and making sure I am comfortable waiting for my car! Just a great atmosphere More

Well done Audi service advisor did a great job checking me in and letting me know the cost. Their service advisor also gave me a call to let me know my car wa Audi service advisor did a great job checking me in and letting me know the cost. Their service advisor also gave me a call to let me know my car was done. Service work looked good. More

Very Pleased We have two Audis. The reason we bought the second was because of the service we received on the first. Nothing has changed. We could not be more p We have two Audis. The reason we bought the second was because of the service we received on the first. Nothing has changed. We could not be more pleased. More

Amazing service Needed new tires and they hooked me up. Took care of me on an afternoon while I was waiting. Got me the tires I wanted too. Always awesome and really Needed new tires and they hooked me up. Took care of me on an afternoon while I was waiting. Got me the tires I wanted too. Always awesome and really appreciate their work. More