Audi Indianapolis - Service Center

Traded my A7 to another dealer so I never have to return Communication, where else you going to go mentality. Mistakenly installed part I waited for on another car. Not enough characters to share entire horr Communication, where else you going to go mentality. Mistakenly installed part I waited for on another car. Not enough characters to share entire horrible experience. More

Great service from start to finish I continue to be impressed with the outstanding consistent customer service Darrick Thames and team played in getting my Audi Q5 repairs done effici I continue to be impressed with the outstanding consistent customer service Darrick Thames and team played in getting my Audi Q5 repairs done efficiently, professionally and correctly. Thanks for a job well done. More

Oil change Brought car in for oil change and inspection. Quick check in. Was given car to drive. Received text when car was done. Quick check out. Never have ha Brought car in for oil change and inspection. Quick check in. Was given car to drive. Received text when car was done. Quick check out. Never have had a bad service experience at Tom Wood Audi. More

Complete satisfaction. Trey Scruggs went above and beyond to get me back on the road. He arranged a ride to pick me up at my hotel after my vehicle was repaired. Trey Scruggs went above and beyond to get me back on the road. He arranged a ride to pick me up at my hotel after my vehicle was repaired. More

Excellent customer service Though down several technicians and very busy Andrew was able to get my car into service quickly and find out the main issue. The ease of texting was Though down several technicians and very busy Andrew was able to get my car into service quickly and find out the main issue. The ease of texting was appreciated and I was always aware what was happening with my car. More

Outstanding service and Andrew kept us informed Both recalls were complete and the oil leak fixed. Andrew kept us informed along the way to be sure we knew what was happening. We appreciate his conc Both recalls were complete and the oil leak fixed. Andrew kept us informed along the way to be sure we knew what was happening. We appreciate his concern More

awesome Best service in Indy. Quick to diagnose problem, order parts, install. Made arrangements for loaner car. Very friendly and caring. Took care of my dau Best service in Indy. Quick to diagnose problem, order parts, install. Made arrangements for loaner car. Very friendly and caring. Took care of my daughter as she is learning how to do these types of activities More

30,000 check up Great service by the Audi Team! Advisor was very clear of what needed to be done. Did not have to wait long for service! Car came back nice and cle Great service by the Audi Team! Advisor was very clear of what needed to be done. Did not have to wait long for service! Car came back nice and clean. More

Chris was great and took care of my family as if it was his Chris went above and beyond with his customer service. He was compassionate when it came to answering our questions. If everyone cared about customer Chris went above and beyond with his customer service. He was compassionate when it came to answering our questions. If everyone cared about customer service like Chris our world would be a better place More

Scheduled service This visit was for a scheduled service.. the staff were very courteous and made sure to inform e of the status of the process. Several people offered This visit was for a scheduled service.. the staff were very courteous and made sure to inform e of the status of the process. Several people offered beverages and snacks. The waiting area was comfortable and clean. Poor street conditions necessitated an alignment which was done quickly at a competitive price. More