Audi Indianapolis - Service Center

Joe LeBlanc , Audi sales, exhibited the highest level of the provision of customer service. From carefully assessing a concern on the interior of my A7 to taking , Audi sales, exhibited the highest level of the provision of customer service. From carefully assessing a concern on the interior of my A7 to taking his valuable personal time to come to my home to correctly program the garage door openers, he was courteous and exemplified both professionalism and knowledge. I recommend Joe highly, More

Service Advisor Went to have service done on my daughters Audi, hands down made me feel like a VIP. Mr Thames was second to none, great smile, great personality and v Went to have service done on my daughters Audi, hands down made me feel like a VIP. Mr Thames was second to none, great smile, great personality and very professional. It’s feels good to know people care and that he did, I know why he sits in the front row in the service Dpt.. He and the whole staff was Awesome... Thanks More

15,000 mile maintenance and recalls Very courteous and quick Mike Solis was on the ball for anything I needed It was easy to set up the appointment, get a courtesy car with very little Very courteous and quick Mike Solis was on the ball for anything I needed It was easy to set up the appointment, get a courtesy car with very little disruption of my day More

Great service I actually love taking my car in and relaxing with a cup of coffee upstairs in the quiet space and reading a good book or working a bit I actually love taking my car in and relaxing with a cup of coffee upstairs in the quiet space and reading a good book or working a bit More

Great service They were very helpful in finding me a tire they did not carry. They even called another Audi dealer to make sure they had one and asked them to put They were very helpful in finding me a tire they did not carry. They even called another Audi dealer to make sure they had one and asked them to put it on hold with my name on it. Above and beyond what I ever expected. Darrick Thames made sure my tire was replaced quickly and I was back on the road to a very important meeting . More

Lights needed adjusted The customer service provided was very thoughtful and friendly. I was having issues not being able to see in the dark as the low beam head lights wer The customer service provided was very thoughtful and friendly. I was having issues not being able to see in the dark as the low beam head lights were not providing visibility more than 100 feet in front of vehicle. The are slightly better, but still it acceptable. Will need to call AGAIN and arrange the work AGAIN. not ideal. I was told it was tested in the morning, which is not the condition I was having issues. More

Service Audi Indianapolis Efficient service , friendly staff , nice facilities. Satisfied repeat customer. Overall very happy. Nothing else to add to my review. Will be Efficient service , friendly staff , nice facilities. Satisfied repeat customer. Overall very happy. Nothing else to add to my review. Will be visiting this dealer again More

Great communication. Rep was stellar Brad was excellent. Kept me informed along the way and provided alternate service package that worked well for my needs. I will return to this dealers Brad was excellent. Kept me informed along the way and provided alternate service package that worked well for my needs. I will return to this dealership for my service requirements. More

Recent service visit Service is always excellent. No rrgrets with the purchase of my first Audi. Easy to set up appointment. Customer lounge area is good for me to work on Service is always excellent. No rrgrets with the purchase of my first Audi. Easy to set up appointment. Customer lounge area is good for me to work on the laptop. More

My 2014 Audi A7 schedule maintenance I recently purchased 2014 Audi A7 which was nearing schedule maintenance, I decided to have it done at Tom Wood Audi. Audi service advisor, Bryce Wood I recently purchased 2014 Audi A7 which was nearing schedule maintenance, I decided to have it done at Tom Wood Audi. Audi service advisor, Bryce Wood, was very helpful and the service provider was very good. More