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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
301 Reviews

301 Reviews of Audi Indianapolis - Service Center

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March 15, 2023

From the sales department to the service department and even the parts department Tom Wood Audi has been amazing and has exceeded our expectations. More

by V. Bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Pirinelli, Josh Kern, Rachael Woods, Graham Gillie
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Mar 16, 2023 -

Audi Indianapolis responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back!

February 11, 2023

Terrible service. Did unauthorized work, billed me and refused to remove the inappropriate charges. Like the car, not this dealership. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
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Feb 13, 2023 -

Audi Indianapolis responded

Jason, your review is very concerning to read. This does not sound like the straightforward and accommodating professionalism I expect from our team, and I would like to speak with you about your experience directly so we can make things right here. I won't be able to locate your contact information without a last name, so please give me a call at your earliest convenience. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

December 31, 2022

Everything from start to finish went very smoothly. The staff was as friendly as could be. More

by ratner5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespi
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Jan 03, 2023 -

Audi Indianapolis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

December 26, 2022

All went well. . service and repairs were identified , communicated and repaired .. good follow up of progress More

by Skid1511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve snodgrass
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Dec 27, 2022 -

Audi Indianapolis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

December 21, 2022

Service writers at this dealership are pros. Tom Wood is fortunate to have this staff representing Audi Indianapolis. More

by d.olthoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Thomason, Andrew Fier
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Dec 21, 2022 -

d.olthoff responded

Service writers at this dealership are pros. Tom Wood is fortunate to have this staff representing Audi Indianapolis.

Dec 21, 2022 -

Audi Indianapolis responded

Thank you for this flattering review of Audi Indianapolis! We truly appreciate your business!

December 12, 2022

My repair was a unique one. Tom Wood worked diligently to resolve the issue. Steve was a great communicator. More

by RiRi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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Dec 13, 2022 -

Audi Indianapolis responded

It's great to hear that Steve and our team took such great care of you! Thank you for choosing Audi Indianapolis and for sharing your experience. Safe travels ahead!

December 01, 2022

No issues - appointment booked on line / service was completed on time / communications w staff was excellent. More

by powell0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
Report | Print
Dec 01, 2022 -

Audi Indianapolis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

November 21, 2022

Audi Indianapois is an efficient, clean, friendly, and reliable dealership. They are trustworthy. Location is convenient. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Snodgrass, Zack Simpson
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Nov 21, 2022 -

Audi Indianapolis responded

Our team is always here to help you out, Carol! Thanks for supporting Audi Indianapolis!

November 11, 2022

Ben Robbins has taken excellent care of my vehicle and services for my SQ7 and makes sure I have a loaner vehicle since I am self employed More

by dbinteriorsusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Robbins
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Nov 14, 2022 -

Audi Indianapolis responded

Thank you for this great review! We are thrilled to hear that you felt taken care of by Ben and the Audi Indianapolis team.

September 02, 2022

Good customer service. Unscheduled appointment and they worked me in to evaluated engine issues, ordered parts and got the problem solved in a fast and efficient manner. More

by Sanorth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gillespi, Joseph Gaylor
Report | Print
Sep 02, 2022 -

Audi Indianapolis responded

Thank you for the delightful review of Audi Indianapolis! We are pleased to hear that our team was able to accommodate your impromptu service visit. Safe travels!

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