Audi Knoxville

Went above and beyond to help a traveller in need I was visiting Knoxville for the weekend and got a low oil warning on my 2013 Audi. I found the dealership and arrived only to see that the service de I was visiting Knoxville for the weekend and got a low oil warning on my 2013 Audi. I found the dealership and arrived only to see that the service department had closed. I was told to check with Mr Dicky Jones, their finance manager. Mr Jones went above and beyond to help me. He recalled that a Porsche tech was working in the service area, and took my keys, took my car to the service area and just a few minutes later returned the car to me with fresh oil, ready to go. Mr Jones exemplifies the best in customer service and I can imagine buying a car, or having one serviced with Harper, is as delightful. More

Long distance deal I decided on a Jaguar XJL but could only find decent inventory in Atlanta. Living in Charlotte, I wanted to work a deal long distance. All they want I decided on a Jaguar XJL but could only find decent inventory in Atlanta. Living in Charlotte, I wanted to work a deal long distance. All they wanted was for me to drive to Atlanta. I then noticed a listing in Knoxville and contacted Vince Neeley. He was very responsive and answered all my questions via email. After a quick and painless negotiation, which included them pricing my trade in, I drove to Knoxville to purchase the 2011 Jaguar XJL sight unseen. It was exactly as advertised (if not better). Dickie Jones in Finance had me in and out the door in 15 minutes. Mr. Harper himself also stopped by to say hello. I may have to make that trip to Knoxville everytime I need a vehicle. Very highly recommend Vince and his entire team!, More

Great experience. Drove from SC to pick up the car after dealing with Vince online. He was very friendly, patient, and informative. Met Dicky at the dealership, what a great guy! Super nice and helpful. dealing with Vince online. He was very friendly, patient, and informative. Met Dicky at the dealership, what a great guy! Super nice and helpful. Great price, wonderful financing terms. Just one of the best buying experiences I've ever had. I would drive the 3 hours again to buy another car from them, if they are close to you then you have no excuse not to check them out. More

Best dealership in Knoxville by far! Professionalism from top to bottom. Over the years I've bought all our family auto's from Harper. Thanks Joey. top to bottom. Over the years I've bought all our family auto's from Harper. Thanks Joey. More

Vince is excellent! A great experience, Vince was extremely helpful with no pressure. Trent gave us some good information as well. Great service and great product. This our second Q5. extremely helpful with no pressure. Trent gave us some good information as well. Great service and great product. This our second Q5. More

Trent you are amazing! Appreciate the fast response to my text... Less than 2 minutes! I appreciate your responsiveness long after the sale.... Best, Whitney Erickson my text... Less than 2 minutes! I appreciate your responsiveness long after the sale.... Best, Whitney Erickson More

Excellent customer service, sales, finance, and maintenance! Great dealership. This is my third purchase from Harper Jaguar. We really like the automobiles, customer service, and ease of working maintenance! Great dealership. This is my third purchase from Harper Jaguar. We really like the automobiles, customer service, and ease of working with the people at Harper's. I would highly recommend this dealership to anyone interested in purchasing a great vehicle! Joey, Bill, and Dickey are just fabulous! More

I went to purchase a new vehicle but mistakes were made in the process. The dealership owner took time to apologize and offered a resolution. Even though my end purchase was not with this dealer, they we in the process. The dealership owner took time to apologize and offered a resolution. Even though my end purchase was not with this dealer, they went above and beyond to ensure I was taken care of outside of my vehicle purchase. More

our search for a new car was pleasurable because we felt very comfortable at the dealership with no pressure placed on us. Joey was pleasant to work with as he was very informative and patient as we looked very comfortable at the dealership with no pressure placed on us. Joey was pleasant to work with as he was very informative and patient as we looked through the different choices, asked questions and drove different cars. Mr Harper stopped and spoke with us and took his time to really give us some adivce as well and others in the dealership went out of their way to help including Mr Jones who found an amazing rate for us. Mr Smith took the time to speak to us and we just felt right at home there. Not to mention the wonderful choices of autos on the lot and we found the perfect one and knew it instantly! More

I have been looking for a Cayman for the past 6-8 months, and in the process I have dealt with a number of dealers and private owners, read 15+. My experience at Harper, with Vince, has been by far my best d and in the process I have dealt with a number of dealers and private owners, read 15+. My experience at Harper, with Vince, has been by far my best dealership experience so far. All my requests for information were met promptly, politely and in a detailed fashion. I handled all my communications remotely and received all the detailed paper work immediately as requested, I never thought I would feel this level of comfort while trying to evaluate/purchase a car, but they have made this process painless. More