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Audi Knoxville
Knoxville, TN
355 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 189 service reviews
April 30, 2026
Harper Audi simply sets the bar. Met and exceeded all expectations compared to the other Audi dealerships I have experienced. Kudus to Mr Bowers (General Manager) Mr Vesser (Service Met and exceeded all expectations compared to the other Audi dealerships I have experienced. Kudus to Mr Bowers (General Manager) Mr Vesser (Service Manager) and Russell (Service Consultant) More
by williamsc2188
Employees Worked With
Russell
August 25, 2025
08/20/2025. Had issue with 2023 AUDI Q7 ‬parking sensor. Appointment was schedile in one week with complementary loaner. When brought car to the service, it too Had issue with 2023 AUDI Q7 ‬parking sensor. Appointment was schedile in one week with complementary loaner. When brought car to the service, it took 5 min to complete the registration. John at the service desk was friendly and professional. Car was ready in 4 hours, so I picked it up the same day. They've done multi-point inspection, reset the service interval and washed the car. Work was done quickly and flawlessly. It was covered by the manufacturing warranty. Also I had all the answers to my additional questions. Want to thanks John Fox and Russel Newton at the Service desk and the Mechanics who work on my car to service and repair it. I am very satisfied and recommend Knoxville AUDI dealership to everyone. Outstanding dealership! Good friendly people and great service A+++! Thank you. More
by Alex-Q7_Diesel
Employees Worked With
John Fox, Mechanic (don't know name), Russel Newton
August 15, 2025
I have to drive 120 miles one way but it is worth it! Would not go anywhere else. They make it super easy to do business with. Everyone is super easy to deal with and very attentive. +++++++ Would not go anywhere else. They make it super easy to do business with. Everyone is super easy to deal with and very attentive. +++++++ More
by sbull1348
Employees Worked With
John
July 14, 2025
I have dealt with Harper Audi Knoxville steadily since 1987 for both purchases and service and have been pleased to keep coming back. The diagnosis of the fault light on my 2013 Allroad was reasonable and 1987 for both purchases and service and have been pleased to keep coming back. The diagnosis of the fault light on my 2013 Allroad was reasonable and to be expected; the price of repairs seemed reasonable. However, several days after I got the car back, I got a message about "service declined": the items mentioned in the message had not been raised by the service advisor either in person or by e-mail, so I had not declined them. I found that strange for a dealer with whom I had worked for years. More
by masonjd
Employees Worked With
William
