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Audi Knoxville - Service Center

Knoxville, TN

4.8
180 Reviews

180 Reviews of Audi Knoxville - Service Center

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April 02, 2015

Excellent Service I have never been a fan of having my car serviced! Harper's Service Department, in particular Derek Tingle, is such an exception. Each time I take m More

by lawprof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Tingle
March 30, 2015

Best Service Department I've purchased many vehicles over the last 40+ years, and I've never dealt with a better service department. In the past, I've dreaded going to get w More

by TNNorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nagle, Derek Tingle
March 20, 2015

What a first class dealership is Tom Harper has built a group of dealerships that are what you wish all dealerships were. Honorable, honest, sincerely dedicated to the customer! I h More

by The Old Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kenny, Joey Collins
March 19, 2015

Always Consistent My service representative, Bill Kenny is always gracious and helpful in scheduling. Since I am an out of town customer having to send and leave my car More

by ernest1743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kenny
March 17, 2015

Great Service Experience!!` I got a flat tire on the day of our last snow storm which made for a tough day to say the least. I changed the tire and brought the car to Charles Ves More

by 081869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Vesser
February 01, 2015

The Porsche Professionals. Harpers installed, balanced, and aligned a new set of tires on my 911 S. When I picked it up on day it was promised, I was delighted to see it had al More

by John F Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Vesser, Mark Nagle, Derek Tingle, Vince Neeley
January 28, 2015

Best dealer and service I have seen in my 62 years. I cannot say enough about these guys. You can trust them to do what is right. In other words, they tell you honestly if something is needed and they More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nagle
January 24, 2015

First Class Service Charles is the consummate Service Advisor - professional, courteous, knowledgeable and patient. This dealership and its service department are the be More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Vesser
August 04, 2014

Went above and beyond to help a traveller in need I was visiting Knoxville for the weekend and got a low oil warning on my 2013 Audi. I found the dealership and arrived only to see that the service de More

by atlantanick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 04, 2013

Outstanding customer service, clearly Charles and Derek are committed to excellence, they're personable and professional. They do a great job developing a good comprehension of the issue and provide timely More

by bnsaliba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Vesser, Derek Tingle