Audi Knoxville - Service Center

A month ago, when I was traveling from Cincinnati to Atlanta, my Q7 suddenly made a trouble on highway near Knoxville area. It was Saturday evening which almost all dealership was about to close, and I Atlanta, my Q7 suddenly made a trouble on highway near Knoxville area. It was Saturday evening which almost all dealership was about to close, and I was so desperate. But when I called to Harpers Audi, luckily this guy answered the phone. He waited for us even after working hour. He organized the excellent service for repairing my Q7 and also provided us an alternative car until repair is done. What a great service! His work and service are very professional and reliable. I and my family was so impressed! I definitely buy my next car from him. Thank you, Oscar. More

Recently required emergent service. Q7 engine malfunction evening before a trip. Derrick arranged for a tow and then met us half way back to Johnson City to help us with our driving distance. W malfunction evening before a trip. Derrick arranged for a tow and then met us half way back to Johnson City to help us with our driving distance. Way above and beyond !! Greatly appreciated,. More

Since I purchased my Audi 4 years ago I have always found the service at Harper to be impeccable. I am highly likely to purchase Audi motor cars in the future, and the Harper service is the MAJOR INFLUENCER the service at Harper to be impeccable. I am highly likely to purchase Audi motor cars in the future, and the Harper service is the MAJOR INFLUENCER in this regard. I would recommend Harper's most highly to any other individual. Audi are fortunate to have such an excellent dealer. Although I have had nothing but good experience with every Harper employee I will single out Charles Vesser in particular. In his quiet way he gives one the feeling that your concern is his concern and that he wants nothing more than to satisfy the needs of the situation. He is an excellent representative for Audi. Charles exhibits the following characteristics: (a) Always very welcoming (you are #1) regardless of how much activity is going on. (b) He listens carefully to what you have to say about any issues, and asks appropriate questions to better understand. He is efficient and yet not hasty. (c) He explains the work that has been done in a quietly authoritative way. (d) He keeps one fully up to the mark in the event that the service required has some issues or takes longer than originally anticipated. (e) He combines quiet professionalism with a friendly approach. More

I was on a trip to SC by myself on a Sat. when I had a I was on a trip to SC by myself on a Sat. when I had a flat tire. I knew that I would need a new tire to make it home. After having the spare install I was on a trip to SC by myself on a Sat. when I had a flat tire. I knew that I would need a new tire to make it home. After having the spare installed, I called Harper Audi for help in finding a dealership nearby that sold the correct tires for my A3. Dicky Jones immediately responded to my call and began searching near my location in SC for an Audi dealership that had information about my tires. He was able to locate a tire company with 4 locations that would probably have my specific tires. He provided me with their locations and phone numbers. He was also able to let me know which one was nearest to my current location. What a lifesaver! I really appreciate his kindness and patience during a very stressful time. More

Always a great place to have service work done. Everyone is so friendly and helpful makes you feel like they care. And it is fantastic to have a nice clean car when service is finished. Jim Purvis is so friendly and helpful makes you feel like they care. And it is fantastic to have a nice clean car when service is finished. Jim Purvis More

I have purchased 2 Porsches and 3 Acuras from Harpers. The service guys at both are beyond compare. They are honest and you can tell that they want to take care your car for a fair price. They beat Lexus The service guys at both are beyond compare. They are honest and you can tell that they want to take care your car for a fair price. They beat Lexus and BMW by far. Chris in Porsche sales is a knowledgeable honest sales guy. You get a fair price and they do not tryi to cheat you with complicated leases and stupid fees. More

My experience at Harper Porsche has been most excellent. I strongly reccomend them to all. The quality of workmanship has been steller. I had a great experience here and intend to use them in the future. I strongly reccomend them to all. The quality of workmanship has been steller. I had a great experience here and intend to use them in the future. More

Having been in Tennessee for two years now; I have two cars (S5 and A3 TDI) from Harper. I've had many cars over the years, of different makes and models and from many dealers, mostly in the New York Cit cars (S5 and A3 TDI) from Harper. I've had many cars over the years, of different makes and models and from many dealers, mostly in the New York City area, and I would rate Harper at the top in my experience. That would include at the sales and service levels. Charles has been a pleasure to work with and I can always depend on his input and follow-thru in getting everything right; along with his help with one of my "not Audi" cars. This opinion would also extend to Chris and Dickie; both of whom have been a great help in every facet of my relationship with Harper. More

I always take my car to Harper to be serviced because I know that Charles Vesser will take care of everything for me. The entire process is always easy and efficient. Charles is extremely professional, f know that Charles Vesser will take care of everything for me. The entire process is always easy and efficient. Charles is extremely professional, friendly, helpful, and patient with all of my questions. I have called several times in a panic and Charles is always calm and has a solution. My next car will be an Audi so that I can continue to take it to Harper and Charles. More